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Anwar Ahmed, Project Manager

Anwar Ahmed

Project Manager·State Life

Pakistan

High school or equivalent, Project Management

Work experience

Total years of experience: 20 years, 9 months

Project Manager

December 2022 - Present

State Life

Islamabad, Pakistan

December 2022 - Present

- Managed healthcare insurance operations for corporate and government programs covering 150+ clients.

- Led KPI monitoring, utilization analysis, and claims governance initiatives.

- Developed SOPs and operational frameworks improving compliance and service delivery.

- Managed governance and compliance activities for major healthcare initiatives including Sehat Sahulat Program, Universal Health Insurance Punjab, and Balochistan Health Card.
Company industry:
Other Healthcare Services
Job role:
Finance and Investment

Contract Manager

December 2022 - Present

STATE LIFE INSURANCE CO.

Islamabad, Pakistan

December 2022 - Present

• Managed contract governance and service delivery for corporate and government healthcare insurance
programs, ensuring compliance with contractual obligations, regulatory requirements, and service-level
commitments.
• Led performance monitoring through KPI frameworks, utilization reviews, claims governance mechanisms,
and management reporting, enabling data-driven decision-making and operational transparency.
• Developed and implemented SOPs, business processes, and governance controls to standardize operations,
strengthen compliance, and improve service delivery effectiveness.
• Coordinated with internal stakeholders, healthcare providers, technology teams, and government
counterparts to support program execution, issue resolution, and continuous process improvement.
• Contributed to digital transformation initiatives, process automation efforts, and operational
enhancements across healthcare insurance programs.
Company industry:
Insurance & TPA

IT Project Manager

April 2022 - November 2022

FINCA Micro Finance Bank (Ltd.)

Lahore, Pakistan

April 2022 - November 2022

- Delivered cross-functional banking and digital transformation projects using Agile methodologies, ensuring on-time delivery, regulatory compliance, stakeholder management, and business alignment.

- Coordinated with business, technology, compliance, and vendor management teams for project planning, UAT / testing, implementation, risk management, and successful go-live execution.
Company industry:
Other Healthcare Services
Job role:
Management

Project Manager

January 2022 - November 2022

FINCA MICRO FINANCE BANK (LTD.)

Lahore, Pakistan

January 2022 - November 2022

Spearheaded end-to-end digital transformation and Agile delivery for banking systems, ensuring regulatory compliance, stakeholder alignment, and successful execution of mission-critical initiatives.
Company industry:
Banking

IT Project Manager

May 2019 - March 2022

Halo Informatics (Pvt.) Ltd.

Lahore, Pakistan

May 2019 - March 2022

- Managed cross-functional healthcare technology projects involving patient care systems, IoT integrations, and business intelligence (BI) dashboards.

- Coordinated with technical, operational, and client stakeholders to ensure timely project execution, delivery
tracking, and milestone achievement.

- Supported PMO governance, KPI tracking, stakeholder reporting, and overall project delivery oversight.
Company industry:
Software Development
Job role:
Information Technology

Project Manager

January 2019 - January 2022

HALO INFORMATICS (PVT.) LTD.

Lahore, Pakistan

January 2019 - January 2022

Managed healthcare technology transformation projects including patient care systems, IoT integrations, and BI dashboards, supporting digital healthcare service delivery.
Company industry:
IT Services

IT Project Manager

January 2017 - May 2019

Tune.pk

Lahore, Pakistan

January 2017 - May 2019

- Managed Agile-based digital media and streaming platform projects including mobile applications, live streaming, and CI/CD deployments.

- Led requirements gathering, sprint planning, QA coordination, stakeholder reporting, and project delivery management.
Company industry:
Software Development
Job role:
Information Technology

Project Manager

January 2017 - January 2019

TUNE.PK (PVT.) LTD.

Lahore, Pakistan

January 2017 - January 2019

Led Agile digital platform development for streaming and media services, managing mobile applications, CI/CD pipelines, and end-to-end delivery cycles.
Company industry:
Advertising

Project Manager

December 2014 - December 2016

ALCHEMATIVE (SMC-PVT) LTD

Lahore, Pakistan

December 2014 - December 2016

Delivered enterprise ERP transformation projects (Finance, HR, Sales modules) and logistics systems, serving clients including ARAR Group, ADSO Group, and Indus Motor Company.
Company industry:
IT Services

IT Project Manager

January 2014 - December 2016

Alchemative (SMC - Pvt.) Ltd.

Lahore, Pakistan

January 2014 - December 2016

- Served as Project Manager / Scrum Master for end-to-end ERP development and deployment using Agile methodologies, managing planning, execution, and team coordination.

- Delivered Enterprise IT / ERP projects (Finance, HR, Sales modules) for ARAR Group, Freight Management System for ADSO Group, and Order Processing system/mobile app updates for Indus Motor Company.
Company industry:
Software Development
Job role:
Information Technology

Service Manager

June 2011 - December 2014

DWP (Pvt.) Ltd.

Karachi, Pakistan

June 2011 - December 2014

- Monitored and managed Xerox network printer operations across 130+ banking locations, ensuring SLA compliance, issue resolution, and minimal downtime.

- Conducted consumable audits, inventory verification, gap analysis, and SOP updates to improve operational efficiency and compliance.

- Led deployment of network printers at major banking sites including HBL Plaza Karachi, Standard Chartered Bank, and Bank Alfalah branches.
Company industry:
Printing
Job role:
Support Services

Assistant Manager IT

March 2007 - June 2011

Habib Bank Limited

Karachi, Pakistan

March 2007 - June 2011

- Coordinated execution of IT projects, ensuring compliance with IT audit observations and global compliance requirements; supported Habib Global Networks project, achieving 97.5% network uptime through end-to end infrastructure restructuring.

- Developed Disaster Recovery (DR) plans for ATM applications (Phoenix, ACeSS, HDA, UBPS, Insight) and led deployment of 120 ATMs with screen upgrades across Habib Bank Limited, improving service reliability and customer experience.
Company industry:
Banking
Job role:
Information Technology

Project Coordinator

October 2005 - February 2007

Systems Innovations (Pvt.) Ltd.

Karachi, Pakistan

October 2005 - February 2007

- Maintained project documentation and coordinated with cross-functional teams, clients, and vendors to support project execution and stakeholder management.

- Tracked project risks/issues, monitored schedules, and prepared MIS/status reports to ensure timely delivery and operational continuity.

- Supported ERP implementation, network deployment, and Business Process Review (BPR) initiatives at National Logistics Cell (NLC).
Company industry:
Business Process Outsourcing (BPO)
Job role:
Information Technology

Education

Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology

August 2013

August 2013

High school or equivalent, Project Management

Pakistan

SZABIST

January 2013

January 2013

Master's degree, Masters in Project Management (MPM)

Pakistan

GPA (point): 3.362 out of 4

GPA (point): 3.362 out of 4

University of Karachi

December 2004

December 2004

Bachelor's degree, Computer Science (BSCS)

Pakistan

University of Karachi

December 2004

December 2004

Bachelor's degree, Computer Science

Pakistan

Skills

Human Resources

Expert

Communications

Expert

work scheduling

Expert

Workflow

Expert

System Specification

Expert

GAP ANALYSIS

Expert

Agile & Scrum Methodologies

Expert

Business Intelligence & Reporting

Intermediate

DevOps / CICD

Intermediate

Regulatory Compliance Management

Expert

Risk & Utilization Analysis

Expert

ERP & Health Tech Systems Development

Expert

Business Process Optimization

Expert

Audit & Quality Assurance Management

Expert

BUSINESS PROCESS REVIEW

Expert

PROJECT MANAGEMENT

Expert

Digital Transformation

Expert

SOP/Policy Development

Expert

KPI Tracking & SLA Governance

Expert

BANKING

Intermediate

CONTINUOUS QUALITY IMPROVEMENT CQI

Intermediate

CONTRACT MANAGEMENT

Intermediate

HEALTH ADMINISTRATION

Intermediate

KPI REPORTING

Intermediate

PROCESS IMPROVEMENT

Intermediate

PROGRAM MANAGEMENT

Intermediate

PROJECT MANAGEMENT OFFICE PMO

Intermediate

STAKEHOLDER MANAGEMENT

Intermediate

AGILE METHODOLOGY

Intermediate

COMPLIANCE MANAGEMENT

Intermediate

CROSS FUNCTIONAL COLLABORATION

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

GOVERNANCE

Intermediate

HEALTH TECHNOLOGY

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

VENDOR CONTRACTS

Intermediate

Social profiles

Languages

English

Expert

Urdu

Expert

Training and Certifications

Certifications
CCNA certification training
Quality Management System (ISO 9001)
Information Security Management System (ISO 27001)
PMP
Project Management Professional
Project Management Institute (PMI)
Sep 2015 - Sep 2027
IOS 27001
SGS Pakistan
Jan 2015
IOS 9001
SGS Pakistan
Dec 2014
Training
Internship
Habib Bank Limited
Jul 2003

Hobbies and interests

To produce creative goods by use of recycled material e.g. wood
Horse Riding