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anwar al sebaie, Business Information Data Analyst

anwar al sebaie

Business Information Data Analyst·Bureau van Dijk a moodys analytics

United Arab Emirates

Bachelor's degree, BA in Economics, Business Management Specialist

Work experience

Total years of experience: 15 years, 11 months

Business Information Data Analyst

January 2017 - Present

Bureau van Dijk a moodys analytics

Dubai, United Arab Emirates

January 2017 - Present

Developing and implementing databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
 Acquiring data from primary or secondary data sources and maintaining databases/data analysis systems
 Work with management to prioritize business and information needs
 Respond to the client request and be sure that the request had been done in the data base
 monitor, administer and audit data quality

Company industry:
Business Support Services
Job role:
Administration

Coordinator, Administrative officer, Assistant Manager

March 2015 - January 2017

RTA Head Office, Procurement Department, Investment contracts section

Dubai, United Arab Emirates

March 2015 - January 2017

 Organizes and facilitates meetings, conferences, and other special events; coordinates and attends committee meetings, and participates in committee discussions, as appropriate.
 Supervise and coordinate activities of team and flow the instructions of the manger and be sure all tasks are done.
 Review and answer correspondence with other departments and with the companies including business letters, reports or office memos using word processing program.
 Flow the process of the contracts in contracts program (Maximo from IBM) till the contracts sign
 Communicate with the investors and collect the performance bond and trade license and the cheques and transfer it to the finance department
 Prepare the Release form for the Performance bond and bid bond when the contract complete and the tender completed.
 Coordination between the notices team which include (renewal and contract notification, letter of acceptance, letter of termination) and establishing a communication with the investors.
 Assist and supervision with preparation of contract documents.

Company industry:
Public Administration
Job role:
Administration

Call Center Agent, Customer Service Representative

January 2014 - February 2015

al qasimi hosptail

Sharjah, United Arab Emirates

January 2014 - February 2015

Call Center Agent, Operator, Customer Service Representative.
 Attracts potential customers and answering service questions, suggesting
information about services (health cards, charges about services etc.)
 Transferring all calls from within the hospital to the doctors and nurses and
the calls from outside to the hospital department.
 Responding to the emergency calls and provide an appropriate assistance to
customers.
 Control the announcement within the hospital in case an emergency
situation in order to action the top priority mode.

Company industry:
Other Healthcare Services
Job role:
Customer Service and Call Center

Customer Service Representative front desk

February 2012 - December 2012

Dar Alwakel Hotel

Aleppo, Syria

February 2012 - December 2012

 Attracts potential customers and answering product and service questions then suggesting information about other products and services.
 Opens customer accounts to record account information in terms of maintaining the customer records.
 Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
 Maintains financial accounts by processing customer adjustments.
 Recommends potential products or services to management by collecting customer information and analyzing customer needs.
 Contributes to team effort by accomplishing related results as needed
 Take all calls and transferred the necessary calls to the manger.
 Made daily reports about the rooms which occupy and which vacant

Company industry:
Hospitality & Accomodation
Job role:
Administration

Accountant , stocktaking and control the medicine and food stores.

July 2009 - January 2012

Al Basel hospital

Aleppo, Syria

July 2009 - January 2012

 Documents financial transactions by entering account information.
 Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
 Prepares asset, liability, and capital account entries by compiling and analyzing account information.
 Secures financial information by completing data base backups.
 Maintains financial security by following internal controls.
 Prepares payments by verifying documentation.
 Mad stocktaking for stores every last of the month and compare my bills document to the storekeeper documents.

Company industry:
Other Healthcare Services
Job role:
Accounting and Auditing

Education

Aleppo University faculty of Economic

April 2008

April 2008

Bachelor's degree, BA in Economics, Business Management Specialist

Syria

GPA (percentage): 65%

GPA (percentage): 65%

Skills

Customer Facing
Expert
Customer Facing
Expert
Financial Accounting
Expert
Financial Accounting
Expert
Team Management
Expert
Team Management
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert
computer and office
Expert
computer and office
Expert
negotiation skills
Intermediate
negotiation skills
Intermediate
communication skills
Intermediate
communication skills
Intermediate
Customer Service
Expert
Customer Service
Expert
Accounting
Expert
Accounting
Expert
Team Management
Expert
Team Management
Expert
Financial Accounting
Expert
Financial Accounting
Expert
Customer Facing
Expert
Customer Facing
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
banking and accountant
international computer driving license
human resource
commercial correspondence

Training
Car sales training
in Subaru and proton company

Hobbies

  • basket ball-swimming