Apple Joy Malapitan, Marketing Assistant

Apple Joy Malapitan

Marketing Assistant

CORE Real Estate Brokers

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Nursing
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

Marketing Assistant at CORE Real Estate Brokers
  • United Arab Emirates - Dubai
  • August 2017 to February 2020

(I was recruited as a Procurement Coordinator, then promoted to Marketing Assistant after 6 months.)

• Coordinate with administrators and community members to implement all operational activities and determine all web server configurations.
• Manage and configure all custom portal applications.
• Maintain knowledge of all portal marketplace and continuous changes in industries.
• Provide support to all business operations and ensure optimization of all profits.
• Refreshes listings across all portals in-line with the agreed time frame for refreshes
• Generates and creates reports as agreed with direct manager for all requested portals
• Regularly, with direction from the direct Manager, updates lists of featured properties for each portal account
• Refreshes and updates listings on portals and company CRM as and when required and on weekends/evenings
• Sends scheduled reminders for consultant DEM, portal excel sheets and website homepage slider
• Trakheesi permits
• Unpublishing listings
• Daily checking all portal allocations used
• Commercial fact sheets
• Checks call tracking daily and ensures entered as lead or missed calls have been called back
• Covers reception whenever someone is on leave
• Does reports for Commercial and Residential leads
• PropertyFinder verified listings
• PropertyFinder verified agents
• Dubizzle verified listings
• Bayut Check / Trucheck listings
• Daily analysis of listings across portals (Dubizzle, PropertyFinder and Bayut) and weekly updates for portal allocations
• Updating listings across all portals based on scoring system
• LinkedIn profiles
• Performed other duties as assigned by the Marketing Manager

Procurement Coordinator
• Created product specifications sheets for Core Savills
• Assisted special projects and functions (including other departments) as required
• Initiated purchase orders with specifications for function, dimension, style, and color
• Ensured accurate delivery dates & improved lead times by regularly following up on orders
• Tracked and reported on status of all requisitions throughout the procurement process, including when items are received and when payment can be authorized
• Created and maintained all inventory records, updating record
• Gathered all supporting documentation and pursued outstanding
• Reconciled and balanced all outstanding encumbrances for purchase
• Performed other duties as assigned by the Operations Manager

Executive Assistant at Vital Corporate Solutions
  • United Arab Emirates - Dubai
  • January 2017 to August 2017

Provide customers and visitors with information on the company’s services
• Assist Managing Director and Director with scheduling appointments and events
• Prepare event briefing materials
• Screen telephones and direct calls to appropriate staff members
• Independently sort mail and disseminate mail
• Provide project support by managing research activities
• Analyze important data and create reports
• Maintain inventory of office supplies and equipment
• Ensure that all departmental deadlines are met
• Greet visitors
• Monitor visitor access
• Coordinate parking
• Receive and process deliveries
• Maintain front desk procedures including contact information, directions and frequently requested company information

Recruitment Executive at First Resort Global Recruitment
  • United Arab Emirates - Dubai
  • July 2013 to January 2017

I was recruited as a Junior Administrator, promoted to Administrator, then promoted again to Recruitment Executive in 2015.

Administrator
• Managing company database activities
• Reformatting documents into company styles, and improving them
• Working with Management team, and other staff to help with all aspects of Admin Support
• Strong time management, prioritizing workload and be ready to help out with whatever is needed in good time, and with complete accuracy and attention to detail
• Handling Linked in Support and Admin for the company, and individual users
• Answering calls and redirecting as required
• Typing, formatting, arranging all files for Business Development, Account Management and Resourcing departments
• Helping the 2 British company owners with any admin as required

Recruitment Executive
• Screening through resumes from candidates to be shortlisted to match a vacancy required by one of our clients
• Calling candidates to conduct phone screening, and gathering required information from senior professionals in the Middle East and globally
• Managing files and document control to ensure 100% correct information is stored for senior candidates
• Liaising with Account Managers to refine search details, and arrange interviews for selected candidates
• Maintaining confidentiality among the executive-level team
• All day-to-day operation matters
• Job analysis, Sourcing, Screening and selection, Hiring

Sales Assistant at SAS Benjamin Moore
  • United Arab Emirates - Dubai
  • April 2013 to July 2013

• Greeting customers who enter the shop
• Be involved in stock control and management
• Assisting shoppers to find the goods and products they are looking for
• Responsible for processing cash and card payments
• Stocking shelves with merchandise
• Answering queries from customers
• Reporting discrepancies and problems to the supervisor
• Balancing cash registers with receipts and handling refunds
• Working within established guidelines, particularly with brand guidelines
• Attaching price tags to merchandise on the shop floor
• Receiving and storing the delivery of large amounts of stock
• Keeping up to date with special promotions and putting up displays

Customer Service Representative at Aegis People Support
  • Philippines
  • May 2011 to February 2013

• Answer courteously inbound calls
• Respond to customer inquiries
• Provide personalized customer service by responding to the needs of the customers
• Ensure feedback from the customer to further improve the customer services
• Manage and update customer databases with the status of each customer
• Coordinate with the dispatch team to send products or provide services on time to customers
• Provide customers with brochures and information packages on products or services
• Build customer loyalty by follow-up of customer calls
• Evaluate problems of the customers and provide logical lasting solutions
• Manage filing, mailing, correspondence and other management tasks

Service Crew at Jollibee Foods Corporation
  • Philippines
  • March 2010 to April 2011

• Responsible for providing courteous and efficient food and beverage services to the guests
• To present menu, take orders, suggest and recommend appropriately
• To attend and respond to guests’ needs promptly and professionally
• To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings, laying of tables and up-keeping of rest room etc.

Education

Bachelor's degree, Nursing
  • at University of San Jose Recoletos
  • March 2012

COLLEGE (Undergrad) Bachelor of Science in Nursing June 2010- March 2012

Specialties & Skills

Portals
Database
CRM software
Marketing Assistance
Admin Assistant
MS OFFICE
POWERPOINT
SATISFACTION
MICROSOFT OFFICE
FAST LEARNER

Languages

English
Expert
Tagalog
Expert