customer service executive
Aster DM Healthcare
Total des années d'expérience :6 years, 7 Mois
Encodes lab tests and attends telephonic operations. Handles billing and insurance matters . Evaluates and resolves customer service inquiries.
Understanding Customer Concerns
Communicating within the Company
Investigating Problems
Public Relations
Training Staff
• Troubleshoot network communication, software, and user account trouble calls both onsite and remotely
• Manage user accounts and settings
• Configure, install and test hardware and software operations
Lead Generation
Automated backup and recovery of data stores
Collect data from numerous databases
Validate data for accuracy and completeness
Major in CISCO NETWORKING PD577 Scholar Dean's Lister