Senior IT Administrator
Hyder Consulting Middle East Ltd
Total years of experience :25 years, 5 Months
• Maintain the availability of the WAN and LAN resources in a multi-domain Microsoft 2003 /2008 Server Active Directory environment.
• Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
• Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
• Configuration management and change control of network infrastructure including routers, Firewalls.
• Managing the IT department, and work with them to oversee user training, integrate IT operations with business, control security aspects of the IT system and integrate or implement new technologies.
• Assisting Regional IT Manager in purchasing software licensing and licensing agreements.
• Negotiate SLAs and other related issues with suppliers, contractors and vendors.
• Benchmark all corporate SLAs for IT services with external service providers.
Successful deployment of Storage Server for Hyder Bahrain which include NAS and SAN.
Successful Virtualization of Print and application server for pilot project.
Lead the team to deploy and maintain MOSS 2007 and Windows SharePoint Services.
Successful uninterrupted and automated migration of MS office 2007 from MS Office 2003.
Lead the regional IT team to deploy Kaspersky antivirus through central administration.
Successful rollout of OCS 2007 for enhanced and cost effective communication.
Successful deployment of SCCM 2007 R2 to centrally manage and control IT infrastructure.
Successful deployment of Nortel BCM 400 for IP telephony ready PABX system.
Designed and deployed Life-size video conference system to facilitate the staff to have face to face communication around the globe.
Currently deploying Forefront Endpoint Protection 2010 to replace Kaspersky security application.
Implemented Internet proxy/firewall and monitoring solution.
Design and implement disaster recovery for operating systems, databases, networks, servers, and software applications.
Administered all network functions, including DNS, Active Directory, DHCP, GPO’s.
Maintain the availability of the WAN and LAN resources in a multi-domain Microsoft 2003 /2008 Server Active Directory environment.
Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
Configuration management and change control of network infrastructure including routers, Firewalls.
Managing the IT department, and work with them to oversee user training, integrate IT operations with business, control security aspects of the IT system and integrate or implement new technologies.
Assisted Regional IT Manager in purchasing software licensing and licensing agreements.
Managing the currently operational LAN and maintain user accounts and profiles.
Managing and supporting the system users through defined forms and policies implementing preventative.
Maintenance programs performing software installation and configuration on client server systems.
Maintained network security policy, addressed server security issues and applied appropriate security patches and upgrades
Solved user support issues related the LAN and OS.
Maintained the backup and recovery plan for the data on the server systems
Keep an inventory of all things related to systems and consumables.
Keep updating the management on new technology information.
Allocated the necessary resources to resolve client problems and queries in an effective and timely manner
Operational integrity of all hardware, operating systems, computer network
Continued availability for internet access including Domain Name Server management and components on the servers with other members of the server management tem
Builds & maintained vendor relationships and managed the purchase of hardware & software
Conducted several training sessions for users to familiarize them with the network environment and “DGI” Financial System of Diamond Group of Industries
LAN/WAN security, VPN
Performed server security audits, system backup restore procedures, and other recovery
Implemented and co-ordinate housekeeping procedures, including system back-ups, setting up user accounts, monitoring file access etc
Planed and implemented maintenance and upgrades for system software and hardware products
Established and control system access and security levels
undertake recovery action in the event of a system failure
Provided technical guidance to less experienced systems administrators
Administration / installation & troubleshooting of network that consists of around 200 workstations along with Windows 2000 and Windows NT4 based servers.
Deployed server security remediation and managed OS patch updates
Installation and maintenance support of Windows 2000 active directory, group policy and script management.
Print server administration and maintenance
Investigated user problems, identified their source, determined possible solutions, test and implement solutions
Assign group/user accounts, access rights, profiles, GPO's
Installs, configures and maintained personal computers, networks, workstations, file servers, Ethernet networks, network cabling and related equipment, devices and systems
Assisted users in maximizing use of networks and computing systems
Installation, configuration and maintained PCs, networking equipment and network operating systems
Maintained peripheral devices connected to the printer such as printers and scanners
Undertake recovery action in the event of a system failure
Monitored and configured networks to optimize performance and resolve faults
Implemented and co-ordinate housekeeping procedures, including system back-ups, setting up user accounts, monitoring file access etc
Diagnosed and repaired PCs from the component level