senior relationship officer
dubai islamic bank
Total years of experience :11 years, 1 Months
Fleet car financing (auto loans )
•Carefully, great new accounts
•Visit & follow up with existing customers
•Build strong relations with showrooms staff (car agencies)
Dealing with power retailer(showrooms)
•Handling merchandisers and promoters(duties, sales)
•Handling sales return of our products and co operating with the customer care
•Making promotions that may increase the sales volume
•Onsite Support, going to customers and fixing and troubleshooting their systems
Duties and Responsibilities
•Managing all Clients in the northern emirates
•Making the quotations and receiving LPO’s for any required orders.
•Meeting and following up with all companies working with us.
•Weekly reports for the highest management
•Responsible for dealing with any sales return or defective items.
•Managing the work with deals, service centers and clients
•Handling stock orders and delivery
Managing a team with diverse backgrounds to consistently provide increased
customer satisfaction
•Monitoring the salesmen inside the showroom and giving advices
•Providing technical and cost considerations for proposals to satisfy customers.
•Handling stock orders and delivery
•Daily monitoring for pending systems to satisfy customers
•Providing quotations, purchase orders and In warranty claims
Selling IT Items inside the malls and showroom
•Doing my best to convince the customers about our products
•Handling sales return of our products and co operating with the customer care
ARAFAT ZAQZOUQ.