Accounts Receivable Officer
Undisclosed
Total years of experience :12 years, 8 Months
• Control Group of Company’s Accounting and month-end closing under newly implemented ERP system.
• Generate all invoices Using ERP System.
• Periodic credit evaluation of existing customers and new customer.
• Invoicing and collections in coordination with Ops and Sales.
• Closely monitor the invoice dispatching to ensure that the invoice will be on hand and receive by the customer on time.
• Investigate and action on all partially paid and unpaid invoices along with business and customer.
Main responsibilities include the reduction of ageing receivables with a focus in resolving past dues/ disputed / collection from difficult customers are core deliverables.
• Prepares Monthly Collection Report for group of company.
• Preparing weekly and monthly outstanding reports and escalate unresolved issues to senior level.
• Follow up on outstanding payments, negotiations and settling payment plans in advance.
• Liaise with Top Customers from the entry level till the off hire of the Contract and to ensure that the relation is smooth and payments are timely.
• Maintain and build a very strong relationships with all the concerned persons and the decision makers for all clients.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints and Investigate and resolve discrepancies.
• Update ERP latest payment updates and Customer Receipts, Cash, etc.
• Protect organization’s value by keeping information confidential
• Customer Accounts Reconciliation periodically.
• Closing of sales with total Job issued and amount collected report on daily basis.
• Daily and month end collection reporting
• Reviewing divisional debtors aging, reporting and period end
• Follow up with Sales until they receive the approved Contracts.
• Reviewing and sending customer file on weekly basis to respective sales/Operation team to complete their course of actions as per deadline.
• Managing a portfolio of Debtors accounts.
• Preparing weekly outstanding reports of the customer accounts and following up with clients for outstanding payments including cash forecast and pre-alert reports every Monday.
• Undertaking analysis of outstanding payments and ensuring timely reconciliation with the customers of the books of accounts
• Prepare the Cash Application Template and send it to the Cash Applicator for allocation of cash.
• Preparing preliminary file for weekly call with the site including Programme managers, Controller, Asst. Controller, Finance director to discuss on invoices having issues for entire customers.
• Ensuring payments are received within the credit period from the customers in order to maintain a healthy PD ratio of 1.5% for 6 + Past Due Invoices. The Invoices which are 6 + past due must have a proper comments and categories. These Invoices need to be shared with the Program Manager (Site)
• Acting as a single point of contact for answering queries related to Invoicing, payment applications and resolving disputes that may arise in the invoices and billing.
• Undertaking analysis of AR GL recompilation and preparing OLS (outlook software) uploading after matching figures of all the customers during month and quarter end.
• Sales order releasing on request from CSR (Customer support representative) and Order releasing report daily based on customer’s credit limit and current total AR and past due.
• Preparing manual documents (invoices & credits) based on site request with backups and approvals policy of the company.
• Utilized MS Excel pivot tables, V-lookups, and macros to analyse high volume activity.
• Worked closely with global clients through face-to-face interactions/video-conferences/teleconferences/mails in analysis of shipment billing issues to ensure timely resolution of business problems and also timely reporting weekly status of the same to onsite managers.
• Involved in conducting trainings and presentations to new employees in the team.
• Hands on experience in Oracle ERP and Baan.