Accounts receivable Supervisor
Unique Precise International LLC
Total years of experience :15 years, 6 Months
• Handling the company’s entire Accounts receivable portfolio, Credit control and Billing process and Payment application.
• Reconciliations of Accounts receivables, Banks and Dispute. Raise Credit note and debit note as per the process.
• Manages the accounts receivables process by regular follow up, dispute inquiries, negotiating with sales and customer to ensure an win situation for the past due accounts
• Providing weekly collections reports to management on Past due AR aging and analysing the report and helping the company plan the cash flow for the month.
• Implemented effective collections follow-up and strategies to minimise the past due and reduce the old debt.
• Working with teams like Sales, Operations finance and customer service for information and resolution of customer Invoice disputes.
• If necessary visiting the customer location to negotiate on long term issues and providing the solution that benefits both parties
• Implementation new process in order to improve the process, business and relationship with customer
• Weekly feedback calls with top customers for feedback on the process and if any concerns which help build the relationship.
• My role includes working with multiple teams as sales, legal and customer service .
• I was also handling issue invoices, maintain accounting reports, and supervise collecting accounts in an effort to keep them current.
• My responsibility include such skills as recording deposits received into the lockbox and posting them to the correct accounts, and approving credits on their accounts in order to keep their balances current.
⦁ Lead a team to cover order management, dispute resolution, reconciliation, Accounts receivable and customer assistance center on daily and weekly basis.
⦁ Work with the client in getting the business
⦁ Negotiation on the business
⦁ Make sure the team achieves the given target
⦁ Make sure work is done within the given TAT
⦁ Prepare Dashboard reports of internal processes encompassing the daily management of billings, collections and month-end-closings with a main focus on accounts receivable functions.
⦁ Reviewing and releasing sales orders submitted by partners of client based on various check such as credit line, high past due, formats used by customer for their Purchase Order number, Billing and Shipping address along with pricing validation.
⦁ Good knowledge on the salesforce software as it is used in the tools.
⦁ Trained in PO creation and negotiation with sales regarding the price approval
⦁ Train and supervise staff members in areas of procedures, client relations and systems operations.
⦁ Address a complexity of issues requiring immediate attention and resolving them to get timely payment. Reviewing credit line and flagging escalation on any high collection risk which affects the key metrics such as 31+ past due debt & Cash collectible in form of sending Shipment and Credit hold recommendations to business.
⦁ Posted unidentified cash receipts to specific division. Applying cash received to the respective invoices as given by the customer or based on client approval by sending remittance advice along with bank details to Cash application team, here by which maintains lower unidentified and unallocated cash.
⦁ Review of accounts to ensure the safety of invoice record.
⦁ Creating credit notes & debit notes to correct wrong invoices for due clearance. Validating the dispute or complaint flagged by Customers and so on performing sales adjustment forms which may either result in a Credit/Debit note.
⦁ Identified and Reconciliations to be performed in case of mismatch between the status of invoices with our system and partner’s system, here by which maintains accurate status of the account.
⦁ Drives the Huddle. Publishing the daily numbers to the team and to update trackers with monthly, weekly and daily reports .
⦁ Reporting, analysis and publishing work for the entire team especially on 181+, unapplied, 31+, collections and escalation.
⦁ Supervise and drive down the numbers for 181+ and 31+ Numbers for 6 bases consisting multiple small customers, Conducting account reviews for 6 bases and ensuring that the team achieves the targets. Including 6 Global customers.
⦁ Also ensuring the team works on all the key metrics given by the client. Preparing and publishing weekly 3X3 reports along with performing back up tasks when the process demands
⦁ Attending weekly / fortnight calls with sales/ customer/ top management or treasury..
⦁ Handling the DTP Editorial Team Coordinator.
⦁ Was a part of IBM.COM support team.
⦁ We support the entire website of IBM .
⦁ Helps the customer, business partners, Sales team to download and any instalation errors they occur.
⦁ Help the sales to create and approve quotes to improve the sales of the business.
Have completed multiple diplomas