Retail Sales Executive
Time Machine Group - Big Brands Factory Outlet LLC
Total des années d'expérience :9 years, 6 Mois
• Provided customer with product knowledge, fast, efficient service, by using the advance selling techniques on luxury perfumes, eyewear, watches and cosmetics products.
• Lead the store team to achieved monthly sales target and revenue/profit objectives in accordance with company expectations.
• Coordinated marketing campaigns, new product launched, special events and particular promotions.
• Kept up to date on customer database and cold calling in order to increased sales.
• Maintained records and inventory of all stocks which are ordered through the internal customers and company buyers.
• Ensured stock levels across all lines are maintained on the shop floor and displayed correctly based on visual merchandising guidelines.
• Trained/Mentored new staffs on company standards and expectations.
• Performed cash handling and store procedures to ensure a quick and efficient transaction.
• Maintained loss prevention procedures to identify and minimize profit loss.
• Met high level of customer service in order to achieved monthly sales target by means of the advance selling techniques on luxury perfumes, skincare, watches and cosmetics products.
• Administration support and assisted Store Manager to identify and resolving issues in the store level.
• Improved opportunities for add-on sale, up selling and potential repeat shopping.
• Opened / closed the till on daily store operations.
• Settled cash / credit card transactions, daily sales report and prepare for daily cash banking.
• Well oriented in cash handling, price tagging, merchandising, cleaning, stock replenishment and responsible on stock receiving on effective and efficient manner.
• Maintained customer standards in order to build strong loyalty.
• Assisted across all activities to reduced stock loss by observing all company rules and safety. Prepared brand visual merchandising requirements in the store level as per company set procedures.
• Greeted and assisted customers entered in the store.
• Maintained an awareness of all promotions and advertisements.
• Resolved loss prevention issues immediately.
• Cash handling, merchandising, stocking and replenishing the selling area constantly.
• Maintained cleanliness in selling area, counter area and keeping stockroom well organized.
• Prepared and filed all documentation such as purchase invoice & delivery notes.
• Attended customer request and complaints.
• Performed any other tasks as assigned from time to time by the Site Manager.