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ARDRA CS, Palace Service Associate (Butler)

ARDRA CS

Palace Service Associate (Butler)·Leela Kovalam – A Raviz Hotel

India

Higher diploma, Advance certificate course in Aviation Hospitality Travel and Customer Service

Work experience

Total years of experience: 0 years, 7 months

Palace Service Associate (Butler)

July 2025 - January 2026

Leela Kovalam – A Raviz Hotel

Thiruvananthapuram, India

July 2025 - January 2026

Delivered high-quality customer service to luxury hotel guests, ensuring satisfaction and repeat business
Handled guest inquiries, service requests, and complaints professionally
Coordinated with front office, housekeeping, and food & beverage teams
Maintained service standards in line with hotel policies
Demonstrated empathy, professionalism, and attention to detail in all guest interactions
Company industry:
Hospitality & Accomodation

Education

Frankfinn Institute of Airhostess Training

November 2024

November 2024

Higher diploma, Advance certificate course in Aviation Hospitality Travel and Customer Service

India

Frankfinn Institute of Airhostess Training

November 2024

November 2024

Diploma, Certificate course in Amadeus Software

India

Sree Sankaracharya University ofSanskrit

November 2021

November 2021

Master's degree, Sanskrit Literature

India

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPATHY
Intermediate
EMPATHY
Intermediate
GUEST RELATIONS
Intermediate
GUEST RELATIONS
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
HOUSEKEEPING
Intermediate
HOUSEKEEPING
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate

Languages

English
Beginner
Malayalam
Beginner
Hindi
Beginner

Training and Certifications

Certifications
Certificate in Amadeus Software
Certificate in Aviation Hospitality, Travel & Customer Service