Areef Mohammed Ismail, Team leader /Duty Supervisor

Areef Mohammed Ismail

Team leader /Duty Supervisor

Etihad Airport Services Catering

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree, Airline and airport management and Retail management
Experience
16 years, 6 Months

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Work Experience

Total years of experience :16 years, 6 Months

Team leader /Duty Supervisor at Etihad Airport Services Catering
  • United Arab Emirates - Abu Dhabi
  • My current job since December 2013

Oversee and monitor the daily activities and provide guidance to other resources within the customer service and operational area, to provide excellent customer service in the most effective way and timely manner to increase satisfaction and, where possible revenues.

Cashier at Emirates national oil company
  • United Arab Emirates - Dubai
  • June 2012 to June 2013

Cashiering, sales promotion, stock ordering and inventory

Storekeeper at The Travancore palace beach resort
  • India - Kerala
  • November 2008 to May 2012

Stock ordering and inventory
Collection of revenue
Accounts of Dealers

Cashier at Siddhivinayak automobiles
  • India
  • June 2007 to November 2008

Collection of revenue and accounts of Business partners
Cashiering and sales development
Front office management and administration

Education

Master's degree, Airline and airport management and Retail management
  • at National Institute of Business management
  • November 2017

Case study in Airline and airport management Case study in Retail management

Bachelor's degree, Chemistry
  • at Mahatma Gandhi College
  • June 2007

Bachelor of Chemistry

Specialties & Skills

Administration
Staff Mentoring
Inventory Control
Team Leadership
Customer Service
FRONT OFFICE
SALES DEVELOPMENT
COACHING
CONSULTING
CUSTOMER SATISFACTION
CUSTOMER SERVICE
CUSTOMER SUPPORT
FINANCE

Languages

Arabic
Beginner
English
Expert
Hindi
Expert
French
Beginner

Hobbies

  • Foreign language learning
    French language learning