Areen AlMomani

- Acquire value added partners in assigned regions and verticals.
- Research market conditions in local, regional, and international areas to determine
potential sales.
- Gather information on competitors, prices, sales, and methods of marketing and
distribution.
- Work on CRM system.
- Prepare and submit daily, weekly and monthly sales.
- Managing projects' pipeline.
- Initiating business connections with sales channels and seeking strategic partners.
- Closing deals and generating new ones.
- Generating new business leads in different territories and countries.
- Handling presentations and business meetings.
- Coordinate with internal departments on payments, new client requested and projects
- Contract negotiations.
- Merchant Analysis
- Offer Credit Card Payments
- KYC Collection

- Report to senior managers and team leaders on any issue that could significantly impact the customer’s satisfactions.
- Take overall responsibility for incident management and request fulfilment on the Service Desk.
- Responsible of anaylsing all incoming emails, and assign them to concerned departments.
- Prioritize and escalate issues where required per ITIL standards.
- Prioritize requirements and create conceptual ticket to ensure all technical engineer can understood the case.
- Ensure to low the first response either by acknowledge the customer or taking the first action.
- Analyzing special cases to determine what best solution can be taken in the future to avoid repeated cases.

Maintain relationship between Horizons and its existing clients; keep, grow and develop.
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- Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
- Develop, communicate and maintain effective customer database segmentation,
and broadcast new segments between the TELE.
- Attending client meetings.
- Reach the client's demands and make sure they are satisfied.
- Check each single entry on our Microsoft CRM dynamic system; lead opportunities, Quota, orders and invoices.
- Reports to the CEO, providing regular input on all account activity, including status and call reports on a weekly basis.
- Monitor the Sales rep's workflow.
- Prepare reports, Dashboards and sales tools.
- Supporting sales to achieve their monthly targets.
Projects:
- Approves Change Orders and invoices, and is responsible for payment collections.
- Owns the contract and contract renewals for new work for an existing client.
- Works closely with the project team in order to maintain a continuous knowledge of project status to identify potential issues and/or opportunities within or related project.

- Identifying, researching and targeting new business prospects.
- Liaising with new and existing clients over the phone and meeting them face to face, and gaining new appointments from the leads.
- Developing strong working relationships with prospective new clients.
- A thorough understanding of clients marketing objectives including their Return On
Investment (ROI) objectives.
- Developing strong working relationships with prospective new clients.
- Selling the company services via telephone, online and also in the field.
- Presenting Spirawn to potential clients through direct communication in face to face meetings, telephone calls and emails.
- Providing support to the sales and marketing team through a variety of additional
activities.
- Managing and maintaining a pipeline monthly and ensuring all sales administration is current using Spirawn CRM software.

Edraj is a fast growing regional investment and real estate services firm focused on delivering a
comprehensive range of integrated services to clients. I was assigned to take the company into
a new and better level by developing the business process workflow and editing the
company’s websites in addition to dealing with high profile client.
www.Edraj.com, www.Buniah.com
Job Description and acquired experience:
* Managing company’s interactions with clients and sales prospects.
* Responsible for managing high profile real estate clients’ needs and demands.
* Research, organize and gather needed requirements to enhance internal
business processes and sales activities together with the sales and IT teams.
* Responsible for developing the strategic direction for the CRM system and
documenting procedures to support collection, analysis and output of sales and
contact management data.
* Responsible for improving the company’s websites either in Amman or Dubai to
maintain the professional image of the company.
* Writing new marketing material & website content.
* Liaising with strategic partners, internal stakeholders and key customers.