Ariane Ciara Mendoza, Frontliner Colleague (Rides and Attraction Operator)

Ariane Ciara Mendoza

Frontliner Colleague (Rides and Attraction Operator)

Ferrari World Abu Dhabi

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree,
Experience
2 years, 4 Months

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Work Experience

Total years of experience :2 years, 4 Months

Frontliner Colleague (Rides and Attraction Operator) at Ferrari World Abu Dhabi
  • United Arab Emirates - Abu Dhabi
  • October 2010 to November 2011

• Greets Guest in appropriate manner
• Informing them the guidelines of the rides
• Dealing and handling guest complaints
• Assuring the guest satisfaction
• Implementing safety procedures
• Operating the rides and attractions in the safest way possible
• Reports to the team leader about the status of the ride

Team Member/Waitress at Pizza Hut Inc.
  • Philippines
  • March 2010 to September 2010

Waitress/Hostess


-proper serving of foods and beverages
-greets ang thank the guests upon arriving and leaving
-assures the guest on their meal satisfaction
-bussing and setting up the tables and chairs
-handling guests complain in appropriate manner
-serving from A-Z
-accommodating all the reasonable requests
-has the extensive knwoledge on menu and drinks
-flexibilty in all aspects

Cashier/Office-in-Charge/Service Crew at Reyes Barbecue
  • Philippines
  • August 2009 to February 2010

-suggest products to the guests
-in charge for order taking
-tackles the daily sales report
-arranges the order reservation
-telemarketing
-handles all the cash and sales of the store
-operating manual cash register
-acts as a Office-in-Charge at the same time
-reports to the owner of the restaurant
-flexibility in all aspects

Education

Bachelor's degree,
  • at Major in Hotel and Restaurant Management
  • March 2009

Specialties & Skills

Computer Industry
Complaints Handling
Guest Service
Guest Satisfaction
Implementing Sales
Customer Service Skills
Table Setting
Computer Literate (MS-Word, MS-Windows, MS-Excel)
Good interpersonal skills
Basic Napkin Folding

Languages

English
Expert

Memberships

HRM Society
  • HRM Member
  • June 2005

Training and Certifications

300 HRS. Training Certificate (Certificate)
Date Attended:
April 2007
Valid Until:
June 2007
300 HRS. Training Certificate (Certificate)
Date Attended:
July 2008
Valid Until:
August 2008