Customer Service Executive
Yallamotor
Total des années d'expérience :8 years, 11 Mois
✓Obtain customer information by making outbound calls and answering incoming calls,
✓ Handle customer inquiries both telephonically and by chatting
✓ Document Call/ lead information according to standard operating procedures
✓ Manage and resolve customer rejections,
✓ Provide customers with product and service information
✓ Identify and escalate priority issues, follow up customer requests when necessary,
✓ Accomplish sales and organization mission by completing related results needed,