عارف حبيب

Currently serving as the Hotel General Manager at Sarovar Premiere, Srinagar, a prestigious pre-opening property poised to redefine hospitality in the Srinagar region. Previously, I successfully opened Sarovar Portico, Sonipat, and am now focused on setting up Sarovar Premiere, Srinagar for its grand opening.

Key Responsibilities
• Leading the pre-opening activities, including conceptualization, planning, and execution of operational strategies to ensure a successful launch.
• Establishing the hotels brand identity and positioning within the competitive landscape, emphasizing service excellence and guest-centric experiences.
• Recruiting and training a dynamic team of hospitality professionals, instilling a culture of innovation, collaboration, and dedication to exceeding guest expectations.
• Developing robust operational policies and procedures, encompassing guest services, food and beverage offerings, housekeeping standards, and health and safety protocols.
• Collaborating closely with ownership, corporate management, and industry partners to drive business development initiatives and ensure alignment with organizational goals. Achievements
• Successfully navigated the complexities of the pre-opening phase at Sarovar Portico, Sonipat, achieving key milestones on schedule and within budget constraints.
• Implemented effective marketing and promotional campaigns, generating anticipation and excitement among prospective guests and stakeholders.
• Established strong relationships with local vendors, suppliers, and community stakeholders, ensuring seamless procurement and operational support.
• Built a talented and motivated team, fostering a culture of excellence and empowerment that translates into exceptional guest experiences.
• Positioned Sarovar Hotel Sonipat as a premier destination for hospitality, setting the stage for long-term success and growth in the region.
• Currently setting up Sarovar Premiere, Srinagar, ensuring all operational aspects are in place for a successful opening.

• Lead strategic direction and overall operations of the hotel, surpassing KPIs and KRIs.
• Achieved a 25% growth in GOP% through data-driven strategic planning.
• Increased room revenue by 30% through effective business planning.
• Revitalized Food and Beverage operations with a 250% revenue growth in the first year.
• Elevated guest satisfaction index by 30%.
• Redesigned Food & Beverage approach for a 98% guest appreciation index and 30% cost savings.
• Implemented revenue management strategies resulting in a 60% increase in revenue.
• Developed leadership and recognition programs for greater efficiencies.

• Increased revenues by 20% year-over-year.
• Enhanced Guest satisfaction index by 14%.
• Received awards for achieving high guest satisfaction scores.
• Reduced housekeeping and maintenance expenses by 30% while improving quality.
• Implemented a staff reward and recognition program resulting in a 30% revenue increase.
• Redesigned Food & Beverage menus for cost reduction and increased sales.
• Implemented online strategies and yield management for a 15% revenue increase.

The Maharajas Express: A 5-star luxury train, blending the prestige of a bygone era with modern opulence, offering a royal retreat worthy of the Maharajas of old. This train redefines luxury travel, featuring two exquisite restaurants, two bars, and two lounges for an unparalleled experience.
Worlds leading luxury train 2012/2013 Winner of Seven Star Luxury Awards
• Proudly hosted top class national and international delegates and diplomats.
• Increased productivity by stabilizing staffing levels and implementing training procedures with 100%
score.
• Played a primary role in maintaining and scoring the award of Worlds leading Luxury Train.

• Successfully led pre-opening operations.
• Developed a high-performing team and achieved 4-star certification.
• Exceeded room revenue targets by 35% in the first year.
• Maintained ECOTEL standards and certification with a 100% score.
• Ensured compliance with Concept Hospitality Brand Service Standards.

Offering 211 rooms, three restaurants, a bar, and expansive indoor and outdoor banqueting and convention facilities
• Additional responsibility of overseeing multiple hotels at corporate level.
• Designated as General Manager for the new acquisition and setting up of property.
• Successfully catered Top dignitaries, Head of states, ministers and celebrities.
• Produced a variety of operational reports, resulting in a decrease in employee time.
• Conceived, developed, and successfully implemented a staff incentive programme that increased
room sales by 25%.
• Streamlined operations procedures, resulting in better controls and reduced cost.
• Succeeded in providing catering for prominent dignitaries, head of states, ministers, and celebrities.
• Optimized operational processes that resulted in improved cost containment and efficiency gains by
20%.