Ariful Islam, Asst, F&B Manager

Ariful Islam

Asst, F&B Manager

Grand Palace Hotel & Resort`s

Location
Bangladesh
Education
Bachelor's degree, Management
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

Asst, F&B Manager at Grand Palace Hotel & Resort`s
  • Bangladesh
  • My current job since November 2019

1. Oversea The Dining area, Supervises food and beverage service staff in accordance with operating policies that he or she may help establish.

2. Maintains records Of staff periodic manner and operating costs .

3. Treats all team Members fairly, with Respect .

4. Sets High standards for appropriate team behavior on shift.

5. Works with food and beverage staff to ensure proper food presentation and proper food handling procedures.

6. Handle guest complaints in restaurants.

7. Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.

8. Maintain budget and employee records, prepare payroll, and pay bills, or monitor book keeping records.

9. Check quality of deliveries of fresh food and baked goods.

10. Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.

11. Arrange for maintenance and repair of equipment and other service.


12. Total receipts and balance against sales, Deposit receipts, and lock facility at end of Day.

13. Ensures New Products are executed properly following roll-out.

14. Is capable of handling irate customers with a friendly / calm attitude.

15. Ensures product quality and great service .

16. Shows enthusiasm about guest within the Restaurant .


17. Is flexible in dealing with changes/Problems (being short staffed ).

18. Has effectively forecasted restaurant’s needs.

19. Shifts priorities and goals as work demands change .

20. Priorities tasks effectively to ensure most important tasks are completed on time.

21. Delegates and follows-up effectively .

22. Taking Ownership of issues or tasks and also give detail update of the F&B Manager and The General Manager.

Banquet & Restaurant Manager at Sarah Resort
  • Bangladesh
  • August 2017 to October 2019

Manage day by day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily
basis.Responsible for the smooth and efficient operation of the food and beverage services offered throughout the restaurant,
including Restaurant service and catering; as well as related guest services through effective direction, leadership and
supervision.Continually maintain standards of service, guest satisfaction & staff development.Monitor & motivate all food &
beverage staff members to ensure that they have every opportunity to achieve job satisfaction and career development.
Plan and conduct regular meetings for departmental staff. Attend weekly & monthly meetings.Attend weekly catering
meetings.Participate with GM to develop, monitor and maintain Beverage control procedures in entire operation.Ensure
the smooth operation of all catering function.

F&B Supervisor at Gardenia,THE GRAND HALL-DHAKA.
  • Bangladesh
  • January 2017 to July 2017

Manage day by day operations, ensuringthe quality, standards and meeting the expectations of the customers on a daily
basis.Responsible for the smooth and effcient operation of the food and beverage services offered throughout the restaurant,
including Restaurant service and catering; as wellas related guest services through effective direction, leadership and
supervition.Continually maintain standards of service, guest satisfaction & staff development.Monitor & motivate all food &
beverage staff members to ensure that they have every opportunity to achieve job satisfaction and career development.
Plan and conduct regular meetings for departmental staff. Attend weekly & monthly meetings.Attend weekly catering
meetings.Participate with GM to develop, monitor and maintain Beverage control procedures in entire operation.Ensure
the smooth operation of all catering function. F&B Service for Banquet & Buffet Service & Extra Vip Guest Service.

F&B Captain at Radisson blu bay view hotel chittagong
  • Bangladesh
  • February 2015 to January 2017

F&B Service for Banquet & Buffet Service & Extra Vip Guest Service.

contructcual Banquet Waiter at Radisson Blu water garden hotel, Dhaka-1206.
  • Bangladesh
  • June 2014 to February 2015

F&B Service for Banquet & Buffet Service & Extra Vip Guest Service.

Waiter at Hotel wahington
  • Bangladesh
  • January 2012 to May 2014

F&B Service for Banquet & Buffet Service & Extra Vip Guest Service.

Education

Bachelor's degree, Management
  • at Azam khan commerce collage collage ,khulna- Bangladesh.
  • November 2016

Bachelor of Business Studies (B B S) Passing year - 2014. Result is (Second Division). Azam khan Commerce collage under national University. Session - (2011- 2012 ) . 819 out of 1400.

High school or equivalent, Accounting
  • at sher-e-Bangla nogor govt. boys high school.
  • July 2010

Higher Secondary Certificate (H S C) Examination In (Business Studies) Group and secured G.P.A 1.80 out of 5.00

Specialties & Skills

Food Safety
Guest Service
First Aid
Guest Satisfaction
Flexible Working
ext6ra service for guesy
banquat Service
mini bar service for guest
Food & Baverage service
bill softwer Handiling
Own outlate cleaning
Room Guest food & others Service
first aid
Buffet Service

Languages

English
Intermediate
Hindi
Expert
Bengali
Expert

Training and Certifications

Achievement Certificate (Certificate)
Date Attended:
March 2012
Valid Until:
December 2038
national hotel & tourism training With F&B Department (Certificate)
Date Attended:
March 2012
Valid Until:
December 2038

Hobbies

  • Gymnastics, game online , horror movie & ghost movie.
    that's all are my hobby & interest.