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Arjay Glean Formentera, OPERATIONS COORDINATOR (Logistics and Sales Admin Assistant)

Arjay Glean Formentera

OPERATIONS COORDINATOR (Logistics and Sales Admin Assistant)·AL KHALEEJIA AL LUBNANIAH CARGO SERVICES LLC

United Arab Emirates

Bachelor's degree, BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

Work experience

Total years of experience: 12 years, 9 months

OPERATIONS COORDINATOR (Logistics and Sales Admin Assistant)

October 2020 - October 2024

AL KHALEEJIA AL LUBNANIAH CARGO SERVICES LLC

Sharjah, United Arab Emirates

October 2020 - October 2024

• Supervised the daily sales and logistics activities, and administrative functions, directing efficient shipping and receiving processes while improving operational efficiency through systematic planning and detailed documentation.

# Key Responsibilities
• Led the coordination of logistics operations, including transportation, warehousing, and inventory management.
• Assist the sales team in managing and coordinating sales activities, including lead generation, potential client outreach, and client follow-ups.
• Prepared accurate and competitive freight quotes, drafted business communications like reports, correspondence, shipping documentation, handled client accounts, and performed standard accounting tasks.

# Achievements
• Accomplished administrative functions, including database maintenance, generated precise documentation, and nurturing a strong relation with existing and potential clients, understanding their shipping needs.
• Designed and implemented a comprehensive excel-based information tracking system that enabled real-time data accessibility to the team.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

OPERATIONS COORDINATOR (Procurement)

January 2016 - March 2020

BUTUAN DOCTORS' HOSPITAL | Maintenance Department

Butuan, Philippines

January 2016 - March 2020

• Directed a departments supportive function, improving workflow efficiency and regulatory compliance through strategic implementation of rigorous project management and performance assessment protocols.

# Key Responsibilities
• Supervised stock levels to maintain optimal inventory balance, preventing shortages and excess accumulation.
• Executing procurement of materials and services, ensuring that specifications and quantities align with the organizational needs.
• Led the coordination with cross-functional teams including finance to align purchasing strategies with overall business objectives.

# Achievements
• Elevated staff efficiency and accuracy by implementing streamlined operational reporting, refining documentation processes, and strengthening project tracking methods to enhance division results.
• Established strategic partnerships with reliable vendors and service providers, resulting in consistently high-quality goods delivered on time, optimizing operational efficiency, and minimizing supply chain disruptions.

Company industry:
Administration Support Services
Job role:
Administration

BRANCH MANAGER (Sales & Operations)

September 2013 - December 2015

MLHUILLIER FINANCIAL SERVICES

Butuan, Philippines

September 2013 - December 2015

• Manage branch operations revamp, enhancing customer service and cash distribution efficiency, resulting in an uplift in client satisfaction.

# Key Responsibilities
• Conducted in-depth local market analyses, identifying, and capitalizing on sales opportunities, which led to an increase in branch revenue by 20% through strategic sales initiatives.

# Achievements
• Launched a strategic network expansion, significantly broadening the branchs community engagement and boosting the customer base network to improve the branches and businesss visibility and standing.

Company industry:
Financial Services
Job role:
Finance and Investment

CUSTOMER SERVICE REPRESENTATIVE

August 2011 - August 2013

MLHUILLIER FINANCIAL SERVICES

Butuan, Philippines

August 2011 - August 2013

• Cultivated enduring relationships with a diverse clientele, addressing their inquiries and requirements, thereby enhancing customer loyalty and satisfaction.

• Consistently demonstrated a professional demeanor, streamlined customer account transactions and cash handling processes, ensuring accuracy and compliance with financial protocols.

Company industry:
Financial Services
Job role:
Finance and Investment

Education

Father Saturnino Urios University

March 2011

March 2011

Bachelor's degree, BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

Philippines

GPA (point): 2.5 out of 5

GPA (point): 2.5 out of 5

AMA Computer Learning Centre

March 2007

March 2007

Diploma, COMPUTER SYSTEM DESIGN AND PROGRAMMING

Philippines

Skills

Operations Experience
Expert
Operations Experience
Expert
Document Controller
Expert
Document Controller
Expert
Office Administration
Expert
Office Administration
Expert
Warehouse Management
Expert
Warehouse Management
Expert
Logistics Management
Expert
Logistics Management
Expert
• Logistics Management
Expert
• Logistics Management
Expert
• Teamwork & Leadership
Expert
• Teamwork & Leadership
Expert
• Interpersonal & Communication
Expert
• Interpersonal & Communication
Expert
• Time Management
Expert
• Time Management
Expert
• Customer Service
Expert
• Customer Service
Expert
• Detail-Oriented
Expert
• Detail-Oriented
Expert
• AI Trends Awareness
Expert
• AI Trends Awareness
Expert
FINANCIAL SERVICES
Expert
FINANCIAL SERVICES
Expert
• Computer Proficiency: Microsoft Office Suite
Expert
• Computer Proficiency: Microsoft Office Suite
Expert
• Basic Computer Maintenance
Expert
• Basic Computer Maintenance
Expert
• Expert in Excel and Data Management
Expert
• Expert in Excel and Data Management
Expert
• Document Management
Expert
• Document Management
Expert
• Warehouse Operations
Expert
• Warehouse Operations
Expert
• Inventory Tracking Systems
Expert
• Inventory Tracking Systems
Expert
• Proficient in ZOHO Finance Platform
Expert
• Proficient in ZOHO Finance Platform
Expert
• Efficient Administrative, Operational and Strategic Abilities
Expert
• Efficient Administrative, Operational and Strategic Abilities
Expert
• Skilled in Digital Marketing and Graphics Design Tools
Expert
• Skilled in Digital Marketing and Graphics Design Tools
Expert

Languages

English
Expert
Tagalog
Expert