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Maen Gharzeddine, business development manager

Maen Gharzeddine

business development manager·Allied Network Logistics - ANL

Lebanon

Bachelor's degree, Business Management

Work experience

Total years of experience: 13 years, 5 months

business development manager

May 2023 - Present

Allied Network Logistics - ANL

Beirut, Lebanon

May 2023 - Present

• Identified and developed new business opportunities across air, and sea freight segments, resulting in a consistent increase in monthly sales revenue. • Built and maintained strategic relationships with existing and new clients to ensure smooth operations and long-term partnerships. • Prepared and delivered tailored proposals and pricing solutions to meet client logistic needs, ensuring competitiveness and profitability. • Coordinated with the operations and customer service teams to ensure seamless coordination and high customer satisfaction. • Monitored market trends, competitor activities, and trade routes to identify growth opportunities and adapt business strategies accordingly.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

property manager

December 2019 - April 2023

Ramaco Trading and Contracting

Doha, Qatar

December 2019 - April 2023

Successfully launched Y Village 2 Compound, achieving 100% occupancy within three months. • Enhanced property value by implementing premium amenities, services, and security measures. • Maintained tenant satisfaction by delivering outstanding customer service and resolving issues promptly. • Reduced operating costs through optimized energy efficiency, waste management, and maintenance systems. • Managed a team of 45 staff members, ensuring seamless operations across reception, security, maintenance, and cleaning.

Company industry:
Construction & Building
Job role:
Management

Reservations Manager

January 2013 - October 2019

La Cigale Hotel

Doha, Qatar

January 2013 - October 2019

Managed a team of six employees, preparing duty rosters and ensuring efficient workflow. • Handled booking requests via multiple channels, including phone, email, and walk-ins. • Oversaw visa processes, ensuring compliance with exit and entry regulations for guests and staff. • Developed rate strategies and managed OTA commissions, enhancing hotel revenue. • Prepared comprehensive financial and production reports, including budget and corporate performance analysis.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Arts, Science, Technology

January 2011

January 2011

Bachelor's degree, Business Management

Lebanon

Arts, Sciences & Technology University in Beirut (AUL) majored in Business Management

Aramoun Official School

January 2007

January 2007

High school or equivalent, Humanities

Lebanon

High School graduate, Humanities Section

Skills

Customer Relationship Management

Expert

Customer Service Management

Expert

Team Leadership

Expert

Communications

Expert

Hospitality

Expert

Property Management

Expert

Business Management

Expert

Problem Solving

Expert

Reporting

Expert

Analysis

Expert

MARKET ANALYSIS

Expert

MARKETING

Expert

NEXT

Expert

STAFF TRAINING

Expert

STRATEGIC

Expert

Team Leader

Expert

Communication

Expert

Customer Service

Expert

Management

Expert

Sales

Expert

Call Center

Expert

Project Management

Intermediate

Administration

Expert

Business Development

Expert

Customer Relationship Management

Expert

Customer Service Management

Expert

Team Leadership

Expert

Communications

Expert

Hospitality

Expert

Property Management

Expert

Business Management

Expert

Languages

Arabic

Expert

English

Expert