Vice President for Business Development, Project Management and Operations
Faris Group
Total years of experience :19 years, 0 Months
•Signed at least one contract within one quarter from launching of new products and services.
•Increased sales leads from existing products and services.
•Created and implemented marketing strategies that boosted market visibility and awareness.
•Coordinated closely with sales teams to meet sales targets.
•Kept abreast with the latest industry standards, processes and practices.
•Developed communication and sales tools, campaigns, social media feeds, presentations, promotions, e-learning courses and collateral for internal and external use.
•Constantly updated and upgraded knowledge of the sales team, project installation team and support team through continuous training (continuous learning initiative).
•Periodically examined, analysed and monitored business performance, market size, market share, growth opportunities, barriers and drivers for the industry including detailed data on activities and products of the competition
•Built strong business relations from the client side and consultant side.
•Had 100% repeat business from previous clients and consultants due to exceptional customer service and project management.
•Built trust and rapport with manufacturers, suppliers, distributors and subcontractors.
•Zero equipment breakdown during the course of projects because of strict implementation of maintenance schedules.
•Planned, defined, executed and monitored the scope of works and project activities.
•Developed work schedules, timetables, logistics strategy and budgets.
•Analysed possible risks and then developed & implemented action plans to avoid risks.
•Held kick-off meetings with the project team and periodically attended toolbox meetings on site.
•Monitored manpower performance and project development through KPIs and close monitoring.
•Coordinated closely with all project teams to meet deadlines, training & implementation targets and project targets.
•Resolved issues in a timely manner and on-site as necessary.
•Conducted periodic meetings with the project heads and supervisors regarding project progress and milestones and subsequently reporting these to the CEO.
•Ensured projects are completed and handed-over within the given timeframe and budget.
•Assisted the Owner / General Manager in the expansion of the company with new products and services
•Spearheaded various initiatives in the expansion e.g. looking for new suppliers; testing raw materials; developing and implementing new work policies, procedures and schedules; procurement; warehousing, supply chain and logistics
•Added 10 new products in 2 years.
•Added operations and maintenance to the services provided.
•Assisted the Owner / General Manager in coordinating, planning and directing everyday business operations
•Represented the Owner / General Manager in functions, events and other related activities of the company.
•Developed marketing strategies to gain new clients and retain existing clients
•Responded to RFBs/RFQs/RFPs; provided gave price quotations/proposals/bids and technical presentations.
•Did site visits; meetings and presentations on site.
•Designed and implemented processes and SOPs in the following:
- Purchasing
- Shipping
- Warehousing
- Logistics
- Distribution
- Project Management
- Mobilization and Demobilization
- HSE
- Grooming
- Customer Service
•Hired, trained and developed new employees.
•Managed the day to day operations of the bowling/entertainment/recreation/leisure center.
•Increased sales by developing marketing strategies and promotional activities and tournaments.
•Made sure customer satisfaction was achieved.
•Formulated and implemented procedures that ensured high standards of Food & Beverage, hospitality, recreation and leisure.
•Designed and strictly implemented policies and schedules on:
- Equipment maintenance
- Facility maintenance.
•Hired and trained new personnel.
•Managed the day to day operations of the restaurant.
•Responsibilities include:
- Food safety
- Hiring and Training
- P&L
- Facility management
- Equipment maintenance
- Building Storage and warehousing
- Inventory management
- Kitchen management
- Cashier management
- Dining area management
- Sales
- Marketing
- Customer service/relations