Arlene Garcia, Total Quality Management Secretary

Arlene Garcia

Total Quality Management Secretary

Alia International Hospital

Location
Kuwait
Education
Bachelor's degree, Commerce
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

Total Quality Management Secretary at Alia International Hospital
  • Kuwait - Al Ahmadi
  • December 2015 to June 2016
QUALITY MANAGEMENT SECRETARY at Alorf Hospital
  • Kuwait
  • March 2011 to November 2015

o Responsible for the production, organization, maintenance and distribution of all correspondence, reports and records relating to the department.

o Coordinates projects and events, office activities and committee meetings.

o Takes minutes of meetings as required, transcribes and distributes those to relevant personnel.

o Uses various software applications, such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble, manipulate and format data and reports.

o Operates personal computer to access e-mail, electronic calendars, and other basic office support software.

o Maintains records through filing, retrieval, retention, storage, compilation, updating and destruction.

o Operates office equipment such as photocopier, and calculator; coordinates the servicing of equipment
o Screens, monitors and directs visitors and telephone calls.
o Maintains total confidentiality at all times.
o Completes various request forms for office supplies and equipment as directed.

o Carries out duties and responsibilities with limited supervision. Makes decisions and establishes work priorities on essentially procedure-oriented operations.

o Member of accreditation team in AlOrf Hospital coordinates activities, programs and making policies and procedures for all departments.

Computer Laboratory Assistant at St. Paul School of Business and Law
  • Philippines
  • April 2006 to October 2010

o Provides student and faculty support.

o Answer questions from callers, as well as students on campus with technical issues.

o Be acquainted with the available help resources and stay updated with campus technology changes and problems.

o We are expected to familiarize with new software and hardware applications used in the Computer Laboratory Department.

HR Assistant- On Job Training at Fast Cargo Distributor
  • Philippines
  • June 2010 to September 2010

o Filling employees’ documents as required in HR Department.

o Coordinates HR activities such advertising vacant position, reviewing of CV’s, hiring an employee, orienting the newly hired staff, filing employees’ record, doing staff appraisal and evaluation, helping in the educational program and training of staff and etc.

o Maintaining the progress of the work as agreed with the immediate supervisors.

Education

Bachelor's degree, Commerce
  • at St. Paul's School of Business and Law
  • January 2010

Tertiary: Bachelor of Science in Commerce major in Management St. Paul's School of Business and Law Campetic Palo, Leyte Philippines 2007-2010

Specialties & Skills

Office Work
Microsoft Office
Database
DATABASES

Languages

English
Expert

Memberships

Junior Management Consultants
  • Member
  • April 2006
Working Scholar Organization, Saint Paul School of Business and Law
  • Member
  • April 2006

Training and Certifications

Supporting Ethical Decision Making in Health Care Organization (Training)
Training Institute:
Accreditation Canada International (ACI)
Date Attended:
August 2015
Duration:
16 hours
Leadership Training (Training)
Training Institute:
Alorf Hospital, Kuwait
Date Attended:
January 2013
Duration:
1 hour
Infection Prevention & Control in Health Care Organizations (Training)
Training Institute:
Accreditation Canada International (ACI)
Date Attended:
March 2013
Duration:
24 hours
Human Resource Management in Health Care Organizations Workshop (Training)
Training Institute:
Accreditation Canada International (ACI)
Date Attended:
December 2012
Duration:
16 hours
Patient Safety & Required Organizational Practices (Training)
Training Institute:
Accreditation Canada International (ACI)
Date Attended:
June 2014
Duration:
16 hours
Infection Control Standard Lecture (Training)
Training Institute:
Alorf Hospital, Kuwait
Date Attended:
February 2013
Duration:
1 hour
Required Organizational Practices and Patient Safety Workshop (Training)
Training Institute:
Accreditation Canada International (ACI)
Date Attended:
June 2014
Duration:
16 hours