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Armani Abdulrehman, Head Barista

Armani Abdulrehman

Head Barista·MC Café KSA

Saudi Arabia

Diploma, Barista Fundamentals

Work experience

Total years of experience: 11 years, 6 months

Head Barista

January 2020 - Present

MC Café KSA

Jeddah, Saudi Arabia

January 2020 - Present

Manage food and beverage operaons.
Manage compliance with food and beverage hygiene policies and procedures.
Lead a team of baristas, to foster a collaborave work environment
Maintain inventory levels and order supplies to ensure smooth operaons.
Create seasonal promoons that increase customer traffic and sales.
Monitor customer feedback and adjust service strategies to enhance
sasfacon.

Company industry:
Food & Beverage Production
Job role:
Hospitality and Tourism

Restaurant in charge

January 2019 - January 2020

Cafe Bussan LTD

Mombasa, Kenya

January 2019 - January 2020

Recruited, interviewed and trained staff on standard procedures.
Organized schedules, tracked employees hours and recorded payroll data.
Controlled operaonal costs and idenfied ways to cut waste.
Ordered supplies while staying within budget limits.
Coordinated daily restaurant operaons in front and back of house.
Communicated with customers to receive feedback and manage complaints.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Supervisor - Barista

January 2018 - January 2019

Qaffee point

Mombasa, Kenya

January 2018 - January 2019

Assisted the shop manager in enforcing policies and standards, providing
quality beverages and snacks.
Led a team of baristas, ensuring high-quality beverage preparaon and
customer service.
Maintained exceponal customer service, guest sasfacon and loyalty.
Assisted the manager in opmizing stock levels to reduce resource wastage.
Developed coffee menus, to create new coffee experiences and increase sales.
Craed a variety of specialty coffee beverages, ensuring quality and consistency.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Branch in charge

January 2017 - January 2018

Café Arabika

Mombasa, Kenya

January 2017 - January 2018

Achievements
Trained new staff on beverage preparaon and operaonal procedures.
Executed markeng strategies on social media, increasing online
engagement by 60% and driving foot traffic.
Maintained compliance with health and safety regulaons,
achieving a 100% score in health inspecons.
Developed seasonal beverage menus that increased customer interest
and sales.
Managed daily operaons of the café, ensuring high standards of
service and product quality.
Ulized extensive knowledge of coffee beans and brewing methods to
recommend selecons and upsell products
Managed daily operaons of the café, ensuring high standards of
service and product quality.
Managed cash register operaons, including cash handling,
Credit card processing, and daily reconciliaon
Developed a feedback system for customers, leading to aconable
insights and a 20% improvement in service.
Collaborated with management to opmize workflow and improve
overall store efficiency.

Company industry:
Hospitality & Accomodation
Job role:
Management

Head waiter

January 2016 - January 2017

Café Aroma

Mombasa, Kenya

January 2016 - January 2017

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Waiter

January 2015 - January 2016

Café Arabika

Mombasa, Kenya

January 2015 - January 2016

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Italian Barista School

June 2026

June 2026

Diploma, Barista Fundamentals

Saudi Arabia

GPA (percentage): 93%

GPA (percentage): 93%

Trained over 50 Baristas

Sheikh Zayed Primary School

November 2008

November 2008

High school or equivalent, pre High school education

Kenya

Skills

Hospitality
Expert
Hospitality
Expert
CONTENT CREATION
Intermediate
CONTENT CREATION
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
HYGIENE
Intermediate
HYGIENE
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OIL AND GAS
Intermediate
OIL AND GAS
Intermediate
PRODUCT QUALITY QA QC
Intermediate
PRODUCT QUALITY QA QC
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
Barista
Expert
Barista
Expert
Coffee
Expert
Coffee
Expert
waiter
Expert
waiter
Expert
Cashiering
Expert
Cashiering
Expert
Cashier
Expert
Cashier
Expert
Teamwork
Expert
Teamwork
Expert

Training and Certifications

Certifications
Certificate in Computer packages

Hobbies and interests

Food service
Customer service Drinks