WAITER to SENIOR WAITER
INTERCAT HOSPITALITY LLC
Total years of experience :6 years, 1 Months
1. APRIL 2011 to PRESENT
INTERCAT HOSPITALITY LLC
Head Office - Dubai, U.A.E.
Pyramid Centre Building
Office # 205 - 2nd Floor
Oud Metha Road
P.O. Box 52044
Dubai, U.A.E.
Tel: +971 4 3345212
Fax: +971 4 3370942
Email: service@intercatgroup.com
WAITER to SENIOR WAITER
• Offering menus.
• Taking orders.
• Explaining chef's recommendations.
• Greeting customers.
• Cooperate with managers and servers regarding guest
• Information and requirements.
• Learning the facilities of the Restaurant and the daily events and Functions in order to satisfy guest enquiries.
• Have basic knowledge of food and beverage menu items.
1. AUGUST 2008- APRIL 2009
PUNCHLINE (Comedy Bar)
1399 Quezon Ave, West Triangle
Quezon City, Philippines
Tel. No: 411-0662
Tele-fax No. 373-3541
WAITER
• Take orders and serve food and beverages to patrons at tables in dining establishment.
1. FEBRUARY 2006-MAY 2007
HURRICANE MICROSYSTEM
2nd Level SM South Mall
Las Piñas City, Metro Manila., Philippines
Tel/Fax: 02-8066154/
MOBILE: +639228332803
ON THE JOB TRAINING
• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
• PC Troubleshoot.
• PC Repair.
• Hardware/Software Installation.
1. MARCH 2005-2007
ALBA CATERING
Mariposa Subd., BF Caseria Subd.,
Las Piñas City, M.M
(632) 8294031 | 8254502 | 8526784 | 6720912
WAITER
• Act as a waiter, serves food and drinks and attend to customer needs.
1. JUNE-AUGUST 2004 PLATINUM PLAN 35th/F Petron MegaPlaza, 358 Sen. Gil Puyat Avenue, Makati City, Metro Manila. Philippines
TELE-MARKETING (OUTBOUND)
Customer's requesting a new product features that is not currently available. Platinum Maintenance Service Plan is for customer sites that are mission critical and is our highest level of support available.
1. NOVEMBER 2003 - JUNE 2004 HANGTEN INC. SM City SuperMarket, City Bicutan
CUSTOMER SERVICE ASSISTANT
• Wants to delight customers, above and beyond the call of duty
• Has intimate knowledge of the customers needs
• Has empathy for the customers situation
• Is able to communicate, both written and in speech
• Talks in a way the customer can understand
• Has a "thick skin" and is able to handle complaints, even when handling unpleasant customers
• Works accurate and with eye for detail
• Handles in the best interest of both customer and company
SY 1995-1998 HIGH SCHOOL ZAMBOANGA CITY HIGH SCHOOL (Main)
SY 2005-2007 • Bachelor of Science in Electronics Communication Engineering (BS ECE) (Under Grad)
COLLEGE SAINT FRANCIS OF ASSISI COLLEGE 045 ADMIRAL RD., ADMIRAL VILLAGE TALON 3, LAS PIÑAS CITY TEL: 800-4507 & 805-8014 WEBSITE: www.stfrancis.edu.ph • Computer Technology (Under Grad) SY 2000-2001 • Computer Technician (Graduate)