Arnel Torreda, Merchandiser, Cashier & Store Keeper

Arnel Torreda

Merchandiser, Cashier & Store Keeper

Spinneys Dubai LLC

Location
United Arab Emirates
Education
Bachelor's degree, Bachelor of Science in Commerce - Major in Banking and Finance
Experience
20 years, 3 Months

Share My Profile

Block User


Work Experience

Total years of experience :20 years, 3 Months

Merchandiser, Cashier & Store Keeper at Spinneys Dubai LLC
  • United Arab Emirates - Dubai
  • My current job since March 2013

Arrange and maintains store shelves through techniques and by observing displays of products; removing expired, damaged or freshness-dated products; tidying store shelves; providing optimum display of products.
• Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged product
• Maintains good relationships with store managers, department heads, and employees; answering their questions and responding to special requests.
• Assist field sales representatives with product display; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.
• Maintains quality results by following and enforcing company standards.
• Assist customers by providing product information or location.
• Receive and count stock items, and record data manually or by scanner; inspect stock items for wear or defects,
reporting any damage to supervisors; verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.

Grocery Merchandiser at SM Supermarket
  • Philippines
  • January 2009 to September 2012

• Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
• Display and maintains products in store shelves through techniques.
• Removing expired, damaged or freshness-dated products and tidying store shelves.
• Support for new store opening and store reset.
• Merchandising and Retail Support for accounts as directed by the Sales Manager.
• Develop relationships at store and suppliers.
• Communicate with Sales Manager regarding sales issues.
• Resolves customer complain on shop floor.
• Be courteous and a responsible driver at all times.

Customer Service Representative at HG Grandeur Motor Parts & Services
  • Philippines
  • May 2003 to August 2008

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports based on customers’ needs.
• Contributes to team effort by accomplishing related results as needed.

Education

Bachelor's degree, Bachelor of Science in Commerce - Major in Banking and Finance
  • at Notre Dame College
  • March 2002

Specialties & Skills

Customer Service
Local Store Marketing
Literate in Microsoft Word, Excel & Outlook

Languages

English
Intermediate

Training and Certifications

Customer Service Training Phase 4 (Training)
Training Institute:
Spinneys Dubai LLC
Date Attended:
November 2014
Customer Service Training Phase 2 (Training)
Training Institute:
Spinneys Dubai LLC
Date Attended:
June 2014
On-the-Job Training (Training)
Training Institute:
Philippines National Bank (PNB)
Date Attended:
November 2001