Arnelyn Chua, Customer Associate - Teller / New Accounts

Arnelyn Chua

Customer Associate - Teller / New Accounts

Land Bank of the Philippines - Tacloban Real

Location
Qatar
Education
Bachelor's degree, Management
Experience
10 years, 7 Months

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Work Experience

Total years of experience :10 years, 7 Months

Customer Associate - Teller / New Accounts at Land Bank of the Philippines - Tacloban Real
  • Philippines
  • August 2015 to May 2016

 Processed cash/check deposits, withdrawals, check encashment, fund transfers, remittance payments, bills payments, and other bank products and services.
 Accurately handled cash receipts and disbursements including transfer from/to cashier.
 Performed end of day balancing and verification such as ensuring that posted transactions are properly checked and that errors are detected and resolved and completing sight verification of transactions posted by peer teller.

Customer Associate - CASA Bookkeeper at Land Bank of the Philippines - Sogod
  • Philippines
  • November 2011 to July 2015

 Validated the accuracy of the daily transactions for current and savings accounts including regular monitoring of float items.
 Handled the updating, recording, maintenance and reconciliation of savings and current accounts.
 Performed sight verification and balancing of end of day transactions.
 Monitored the remittance of documentary stamp tax (DST).
 Assisted in ensuring that the proper controls for the ATMs (both on-site and off-site) are consistently observed (i.e. keys are safeguarded, cash loading is witnessed, captured cards are retrieve and logged daily, back-up images are taken and maintained, and daily ATM blotter is prepared).
 Efficiently and effectively monitored the usage of supplies being the Property and Supply Officer.
 Conducted at least once a month surprise ‘piece count’ of cash-in-vault.
 Performed monthly bundle count of accountable forms.

Customer Associate - Salary Loans Bookkeeper at Land Bank of the Philippines - Sogod
  • Philippines
  • June 2010 to November 2011

 Processed salary loans including processing of back to back loans.
 Monitored remittances from agencies to ensure low/zero occurrence of past due accounts.

Customer Associate - Teller & ATM In-Charge at Land Bank of the Philippines - Sogod
  • Philippines
  • May 2009 to June 2010

 Processed cash/check deposits, withdrawals, check encashment, fund transfers, remittance payments, bills payments, and other bank products and services.
 Accurately handled cash receipts and disbursements including transfer from/to cashier.
 Performed end of day balancing and verification such as ensuring that posted transactions are properly checked and that errors are detected and resolved and completing sight verification of transactions posted by peer teller.
 Handled outward clearing operations.
 Conducted timely and accurate ATM reading, cash retrieval and turn-over and cash loading.
 Maintained the optimal ATM availability rate (90%).

Bookkeeper at Land Bank of the Philippines - Cebu Accounting Center
  • Philippines
  • April 2005 to June 2008

 Managed float items (daily posting of transactions to the Inter-branch Transaction Online System (IBTOLS); preparation of reciprocal accounts reconciliation statements; and summarizing Due To/From Head Office accounts).
 Submitted to the branches for resolution the schedules for Accounts Receivable, Accounts Payable, Sundry Debits/Credits, Overage/Shortage and accounts with abnormal balances/discrepancy.
 Filed and maintained accounting records and other documents.
 Performed “callback” on debit and credit memos as well as for transactions with amounts of Php100, 000 and above.
 Prepared accurate bank statements.

Acting Clearing Assistant (3-Month Contract) at Land Bank of the Philippines - Sogod
  • Philippines
  • November 2004 to January 2005

 Reviewed and validated checks, drafts and other clearing items received over the counter to ensure that they are free from technical defects.
 Accounted all incoming clearing items, incoming bills for collections, and incoming return checks received from other banks or branches.
 Handled the inter-branch transactions/reciprocal accounts reconciliation system including transmission of posted transactions through XCOM.
 Prepared monthly related reports.

Education

Bachelor's degree, Management
  • at University of the Philippines
  • April 2004

University of the Philippines is the premier university of the country.

Specialties & Skills

Customer Service
Account Reconciliation
Collections
Banking
Bookkeeping
MS Excel
MS Word

Languages

English
Expert
Filipino
Native Speaker

Training and Certifications

Career Civil Service - Professional (Certificate)
Date Attended:
April 2004