أرنولد بونجا, Level 2 Technical Support Representative

أرنولد بونجا

Level 2 Technical Support Representative

Teletech

البلد
الفلبين
التعليم
دبلوم, Computer Technician
الخبرات
10 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 7 أشهر

Level 2 Technical Support Representative في Teletech
  • الفلبين
  • أغسطس 2007 إلى يوليو 2010

DUTIES AND RESPONSIBILTIES

1. We provide DSL technical support to Verizon Online Customer in the US.
2. Provide Basic Technical Computer repair by phone
3. Installations of different programs supported by the account
4. Provide Troubleshooting
5. Computer Networking System
6. Computer Repairs
7. Provide recommendation and upgrade assistance
8. Installation of Anti-virus and Firewall
9. Perform other function as maybe assigned by the superior

VERIFIER في COMMISION ON ELECTIONS
  • الفلبين
  • أبريل 2007 إلى أغسطس 2007

DUTIES AND RESPONSIBILTIES

1 We verify and checked the Election Returns to be used in incoming election.
2 Perform other function as maybe assigned by the superior

ENCODER/SURVEYOR في PROCUREMENT WATCH INC (PWI)
  • الفلبين
  • سبتمبر 2006 إلى مارس 2007

DUTIES AND RESPONSIBILTIES

1. We initialize the DEEM Project (Deferential Expenditure Efficiency
Development)
2. Perform survey and interview investigations.
3. Encode the acquired data to the computer.
4. Make a daily report to my immediate superior.
5. Perform other function as maybe assigned by the superior

ENCODER في FELLOWSHIP OF CHRISTIANS IN GOVERNMENT
  • الفلبين
  • مايو 2005 إلى سبتمبر 2006

DUTIES AND RESPONSIBILTIES

1. Arrange appointment with the doctor for door to door visitation.
2. Encode and Make a schedule of activities
3. Update Zonal Values with the BIR
4. Tax Information Campaign
5. Dissemination of EPRA’s Primer
6. Perform other function as maybe assigned by the superior

Owner في Heaven Touch Internet Cafe
  • الفلبين
  • يناير 2000 إلى أبريل 2006

DUTIES AND RESPONSIBILTIES

1. Assemble computers, and installations of programs
2. Troubleshooting, Networking, Repairs
3. Conduct Computer tutorials
4. Entertain and assist clients
5. Promote new services

الخلفية التعليمية

دبلوم, Computer Technician
  • في The BESTech
  • أكتوبر 2007

3rd Honorable Mention

بكالوريوس, Bachelor of Science in Accountancy
  • في Far Eastern University
  • أكتوبر 2006
الثانوية العامة أو ما يعادلها,
  • في Andres Soriano Junior Memorial School
  • مارس 1993

Specialties & Skills

Installations
Installation
Science
Tutorials
Routing
 Knowledge in Computer Assemble, Troubleshooting & Computer Repair.
 Knowledge in general accounting, financial reporting and monitoring
 Knowledge in Graph, Chart and Statistical Reporting
 Specialize in Networking, Routing and Internet Sharing
 Knowledge in Xerox Machine and other Office Equipments
Driving Vehicles
 Computer Literate (Microsoft Word, Excel, Power Point )

اللغات

الانجليزية
متمرّس
الفيلبينية
متمرّس