IT Coordinator cum IT Support
KAF Group Of Company
Total years of experience :7 years, 4 Months
• Managing IT operation of the company
• Oversee development and maintenance of all IT equipment
• Coordinate supplier for new IT projects implementation
• Keeping IT equipment inventory accurate updated records
• Keeping records of supplier’s IT project contracts and agreement
• Perform SLA Service Level Agreement.
• Designing and planning IT project for the company
• Administrating ERP user roles and policy in JDE Edwards 9.2
• Securing system backup and recovery plan for the entire computer system
• Keeping the Entire company network stable connections
• Implementing internet security policy in the network
• Troubleshoot Computer Desktop, Laptop, Printers, PBX System, and CCTV
• Installing operating system windows 7 / 10 and other software applications
• Managing 2012 R2 Server, and other IT security policy.
• Configuring Network; VPN, Wireless equipment, SonicWALL
• Managing Email creation and email distributions
• Providing IT support in all corner of the department in the company
• Wiring and Cabling installation for new network infrastructure
• Responsible for ERP software support Installation and maintenance
• Email management, Configuration and installation
• Troubleshooting computers, upgrading software, hardware installation, data backups and recovery and configuring software systems.
• Network infrastructure, Cabling and wirings, Switches and router configurations
• Create and manage standardized desktop images and applications.
• Perform operating system installation and updates for Windows XP/ Vista/ Windows7, windows 8 and windows 10.
• Perform update and upgrade software and windows for reliable performance
• Providing IT technical support via team viewer and onsite support.
• Providing workaround solutions in case of product defects.
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
• Providing training for new commerce in the company and system users.
• Complies with all relevant quality management procedures and controls to guarantee compliance and delivery of high quality products service.
• Installing computer software’s
• Assemble computer systems and network server rack.
• Repair all kinds of Laptops, Desktops, Printers, Server and Mobile devices
• Setup and configure network like: LAN, WAN, VPN and Remote Server, Servers
• Setup and configure CCTV and Phone system PBX system
• Install Operating System like: Windows 7, XP, Server 2008, Linux and Mac-OS
• Perform recovery and backup computer system
• Project Planning and Implementation
• Providing IT project consultation
• Complies with all relevant quality management procedures and controls to guarantee compliance and delivery of high-quality products service.
• Hands On demonstration performing proper procedure of computer dismantling and assembling computer system.
• Performing step by step demo how to configure LAN and other network infrastructure
• Live demo teaching how proper diagnosing computer faults
• Providing alternative and direct solution to computer troubles and faults
• Implementing steps by step safety procedures during hands on procedures
• Handles 15 Units theory and project implementation per school semesters
• Thesis consultant and Project implementation adviser
• Administer all facilities and opportunities for students and provide appropriate coaching and guidance for students’ benefits
• Evaluate student performance fairly and consistently and return student work promptly to promote maximum learning.
• Evaluate student performance fairly and consistently and return student work promptly to promote maximum learning
• Supervise opening and closing of laboratory and provide information during training session in class room.
Computer Science Database Advance Network Infrastructure Database Management Software Management IT Inventory IT Security & Policy IT Protocol
Computer System and Network Technology
Computer System and Network Technology Networking Infrastructure LAN WAN MAN Wireless System Firewall Email Management Servers
