complaint resolution analyst
Bank AL Habib
مجموع سنوات الخبرة :12 years, 11 أشهر
-Logging, follow-up, and resolution of customer complains received through all channels other than Call Center.
-Periodical reporting to management and regulators.
-Petty cash, fire system admin, and other administrative matters
-Sovereign rating report
-Corporate ratings: due diligence, analysis, and authoring report.
travel accounting.
Assisting the Head of Risk Management in setting up analytic methods for all Funds. It was a great experience but a very-short-lived one with just 3 months.
Quality control standards, Project management, accounting basics, R programming.
Economics major with electives in Statistics.