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Arpa Khoshian, Logistics and Payments coordinator

Arpa Khoshian

Logistics and Payments coordinator·Toy Market Trading SAL

Lebanon

Bachelor's degree, Business Administration

Work experience

Total years of experience: 9 years, 2 months

Logistics and Payments coordinator

October 2016 - April 2020

Toy Market Trading SAL

Beirut, Lebanon

October 2016 - April 2020

-Responsible for handling all Air and Sea freight Import shipments.
-Communicating with different shipping companies to recieve the best quote and
book a container or shipments.
-Coordination of all aspects of the arrival of shipments including air Freight and
ocean Freight.
-Issuing import letters of credit and arrange payments to foreign suppliers.
-Liasing closely with vendors and banks to assure the compliance of letter of credit
with the international standard and terms .
-Following up with suppliers on all aspects of shipment's procedure from loading the
containers until reciept of original documents at the bank.
-Perform other related accounting duties as required by finance department like
-reconciliation of foreign suppliers' accounts at the end of fiscal year.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Purchasing and Procurement

Supply Chain Officer

June 2016 - September 2016

Sehnaoui Plant SAL

Beirut, Lebanon

June 2016 - September 2016

-Negotiate with shipping companies and assign the best forwarder for booking
container.

Company industry:
Construction & Building
Job role:
Purchasing and Procurement

Senior customer service agent

October 2012 - May 2016

Gezairi Express sal-license of FedEx

Beirut, Lebanon

October 2012 - May 2016

-Clarify customers ‘complaints, determine the cause of the problem, select and
explain the best solution, expedite adjustment and follow up to ensure resolution.
- Interacting with customers over the phone in professional manner making
customers feel valued, welcomed and accepted
-Respond promptly to customers inquires
-Provide pricing and delivery information

Company industry:
Airlines
Job role:
Customer Service and Call Center

Assistant manager of Maintenance and Spare parts dept.

March 2011 - September 2012

Vresso SAL

Beirut, Lebanon

March 2011 - September 2012

-Request spare part quotes as directed from appropriate suppliers.
-Identify preferred vendor and contact to make sure that items are shipped and
delivered on date promised.
-Maintain records of purchases, shipments, damaged goods and other related items.
-Providing quotations and following up with clients.
-Preparing weekly and monthly reports for technicians’ activities.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Accounting and Auditing

Education

Armenian Evangelical Secondary School

January 2011

January 2011

Bachelor's degree, Business Administration

Lebanon

Major Courses: Accounting (3 courses), Economics, Marketing, Operations Research, Management, Finance, Management Information System…

Armenian Evangelical Secondary School

January 2011

January 2011

Bachelor's degree, Business Administration

Lebanon

Major Courses: Accounting (3 courses), Economics, Marketing, Operations Research, Management, Finance, Management Information System…

Languages

Arabic
Expert
English
Expert
Armenian
Expert

Training and Certifications

Certifications
Incoterms 2020 , issued by Chamber of Commerce Beirut , Lebanon
Nov 2019
Interpretation of UCP 600 , issued by Chamber of Commerce Beirut , Lebanon
Oct 2016
Certified International Supply Chain Professional-issued by Saber Academy , Lebanon
Jun 2015 - Jun 2020

Training
Traine the Trainee Certification
FedEx Express-Dubai,UAE
Nov 2014