Vice President - Product Management
Learnteq Solutions
مجموع سنوات الخبرة :28 years, 6 أشهر
1. Serve as the key client facing contact for the IGNITE LMS product portfolio - engaging with critical 3rd party influencers, analysts, and consultants and customers.
2. Setting up Global Marketing partners and teams to ensure go-to-market and pricing policies are aligned with product portfolio objectives.
3. Monitor rain-making and commercial success and overall product performance and competitiveness in the marketplace and leads corrective actions as appropriate.
4. Spearheading Global Sales and leading the sales and solution leadership to garner new signings and revenue realization in Canada, New Zealand, Australia, Philippines, Mauritius and India, and creating able partnerships with learning content providers.
5. Co-ordinates with multiple SCRUM teams into a cohesive product plan and release strategy.
• Product Creator for QUANCIOUS.COM - an Indian fashion / furnishings start-up providing an online platform selling personalized and organic fashion and furnishing products to customers in India, USA, Australia, and UK.
Worked directly with the customer, as product owner to define the product, create an exclusive branding and user experience team to seamlessly construct a Make-to-Order offering. Was responsible from start-to-finish, account management, and managing multiple vendors
to deliver Web Order Taking, Order Management, Cognitive Visual Browse / Search functions and was instrumental in scoring a 4.8 out of 5 score in the Client’s NPS (Net Performance Score) Evaluation.
• Product Manager for an Order-to-Cash model: Currently working with a large shoe manufacturer, and an industrial company to define the product roadmap in simplifying their Order-to-Cash business, by ushering in Mobility and Microservices based
offerings, moving them away from their legacy systems.
• Conversational Commerce Offering: Currently working on conversational commerce, that will use deep learning techniques together with the IBM Research team.
1. Product Discovery & Aligning Strategic Business Goals
2. Key Product Owner, managing solution discovery, keeping the overall Product Vision intact.
3. Prioritizing user stories, and leading the Estimations, POCs, Negotiations with vendors, tabling technology vendor score-cards, working with the Procurement teams.
4. Prioritizing user stories, and finalizing the product roadmap, timelines, in an agile delivery mode.
5. Spearheading the Business Case
Creation, qualify and agree on a broad
budget to fulfill the same.
1. Identifying white spaces in HCL’s Proposition around IBM Smarter Commerce suite, writing whitepapers, business cases for new and potential Business Customers.
2. Had the end-to-end ownership of product / program execution, and driving strategy for future releases. Partnering with sales representatives across various geos, and leading proposals and RFP Responses to prospective e-Commerce propositions.
3. Creating roadmaps, and business cases, quantifying increase in sales and cost savings in $m.
4. Partnering with the marketing and sales teams to create business value propositions for potential and existing clients
5. Creating a Retail-enriched group within the Centre of Excellence, by delving into newer concepts in the multi-channel retail environment.
7. Managing a team of Business Analysts, Managers, and Developers and groom them to keep up with the latest market trends and innovations in the Retail Industry.
1. Working alongside business teams to continually define business needs and prioritize user stories to meet the Business KRAs.
2. Create new business opportunities from a tactical perspective involving tools such as Sterling OMS, WebSphere Commerce Server, Business Intelligence and Merchandizing systems.
2. Partnering with business client on defining project direction - creating roadmaps, and business cases, quantifying increase in sales and cost savings in $m.
3. Managing key project related documentation (project scope, test plans, requirements definition, etc.)
4. Creates and presents product roadmaps to business users, and Senior Leadership teams.
6. Negotiates and manages project scope, progress, and business expectations. Driving project effort and facilitating project related meetings.
7. Providing support and imparting operational training to business teams and SOP creators during the User Acceptance Testing (UAT) Phases.
1. Spearheading the Solution Blueprinting discussions, conducting user-interviews and being the SPOC for the overall functionality to clients.
2. Driving the Requirements Gathering Phase with client representatives, and owning the end-to-end traceability across the entire lifecycle. .
3. Managing a team of Business Analysts and Associated Business Analysts and a Functional and People Management perspective in achieving key business / their career goals and objectives.
4. Producing the Functional Specifications Document, taking this through key client users, and obtaining an approval on them to ensure the sign-off of the Functional requirements.
5. Working with Technical Architects, Managers, and Engineers and provided them with functional trainings, aiding them to architect solutions and help prioritizing software deliveries. Participating and contributing to Project Management Reviews (PMRs) to monitor and control the overall health of a Project / Program.
6. Participating in User Acceptance Testing, planning and supervising creation of Test data.
1. Subject Matter Expert for NET-G's Educational videos and training to cater to various Industrial trainings.
2. Team leading, and functional reviewing key deliverables for training, to ensure they fit to the functional understanding as discussed by the customers.
3. Providing daily status updates to the Onsite training team in the USA.
Cybersharp Consultants was a startup software firm providing client / server and web based software solutions to a wide range of local and international clienteles. Cybersharp Consultants also imparted technical writing services to its clienteles and training services to corporate companies.
1. Interacting with customers to fetch requirements as part of the requirements’ team - mainly in the pre-sales process.
2. Creating document sets to support the pre sales and due-diligence phases.
3. Creating the Functional Specs document, using use case engineering.
4. Providing inputs to the Software Design team to create the System Requirement Study (SRS) Report.
5. Creating / assisting the creation of the application prototypes (if desired by the customers).
6. Creating user manuals and online help as part of the product / project deliveries.
1. Began my career in Sales & Marketing of Software Solutions, and moved to the User Experience.
2. Assisting the business development team(s) with preparing bids.
3. Creating client presentations and presenting them to clients on behalf of the Product Management team.
4. Creating user-friendly interfaces, based on customer feedback.
5. Designing screen formats using Visual Basic 4.0, and garnering feedback from the customer.
6. Finding out the functional and design feasibility, in discussions with the Technical Architectural team.
7. Imparting training to end-users on software products, MS Office and Windows.