Arqam Saifullah Khan

Head Operations at Safexpress Pvt Ltd

• India - Bengaluru
• My current job since June 2014

General Manager Group at Al Faheem Meatex Pvt Ltd

• India - Delhi
• August 2013 to May 2014

Entire Plants & Processing Management plus all spheres.

General Manager (Group) at Lalgy Transportes

• Mozambique
• May 2013 to August 2013

General Manager (Group)-Lalgy Transportes-Mozambique-(Fleet, Logistics, SCM, Operations, Workshop)
 Overall responsible for Lalgy Transportes Group for entire Mozambique as well as the SADC region.
 Managed fleet having low-beds, abnormal load carriers, cement tankers, extended trailers, bulk fuel tankers, dumpers earth movers, mining equipment, dozers, normal trailers, crane and other haulage equipment’s.
 Operations of KSPs and fuel dumps for use by own group fleet.
 Truck Sales - Sale of all types of equipment, trucks, trailers, machinery, tyres and spare parts.
 Workshop - Repair and maintenance of the entire fleet, break downs, inventory of spare parts, repair and maintenance of private trucks and fleet on commercial rates.
 Haulage of Coal for Jindal Group from their coal mines at Tete province to railhead and Beira port.
 Handling various projects, bush clearing, mud tracks, levelling of ground and construction of prefabricated structures at site for clients.
 Carriage of dry bulks, wire rolls and steel, steel pipes for Arcelor-Mittal-(South Africa) and Capital Star Steels (CSS) to various points in the African continent and ports.
 Cargo handling at port and multimodal through third party agents.

Head Key Accounts (Pan India) at Smile Group

• India - Delhi
• July 2012 to April 2013

Head Key Accounts (Pan India)-Smile Eexpress-(Client Relationship/Key Accts/SCM/Warehousing/3&4PL)
 Lead, maximized and managed ecommerce expenses, sales, achieved goals and customer satisfaction levels.
 Analysed and monitored sales and revenue generation through website traffic, banners, clicks.
 Ensured compliance to industry standards and customer expectations while managing projects and vendor relationship in addition to managing start-up end to end E-commerce/3PL/4PL clients.
 Operational knowledge of managing website business with exposure at strategic and operational levels.
 Proficient in driving online sales through improvements to site functionality, conversion rates and customer satisfaction for B2C business with ability to interpret & apply web statistics/ behavioural analytics.
 SCM, Inbound, outbound, warehousing, inventory, QC and distribution management.
 Handling 5, 00, 000 SKU’s having 2, 00, 000 sq. ft. area at multiple warehouses all over the country.

Head- Delhi NCR / North at cms

• India - Delhi
• June 2011 to June 2012

Head-CMS Info Sys- Delhi/NCR Region (Operations/SCM/Cash/Vault/CDP/Fleet/Liaison)(Aug11-Jun12)
 Monitoring and management of daily operations, call centre, routes and sites of the branch and out locations.
 Strategic planning, brand building, customer relationship management and business development.
 Planning, demand, forecast /replenishment of the ATM and cash withdrawals from currency chests.
 Management of vault, sorting, swapping, audit, reconciliation, CDP, route planning of Branch / other premises.
 Movement and control of logistics, guards, gunmen, drivers, site-cash custodians, back-office, vehicle fleet and multiple vendor management.
 Managing two union strikes and part of LTA team, liaison with police and other enforcement agencies.
 General Administration, Security/Vigilance, recruitment, mentoring, other HR functions of the Branch/hubs.

Logistics Head at Meerut Army Base

• India
• March 2009 to June 2011

Logistics Head-Meerut Army Base (Logistics/Inventory/Fleet/Materials, Supply Chain) (Mar 2009-July 2011)

* Total Quality Management (TQM) checks of supplies, rations and Fuel, oil, lubricants & other products and services.
* Leading and supervising a fleet of 300 vehicles and 300 personnel their upkeep and maintenance, welfare, up gradation, general administration and other related aspects.
* Supervising and management of unit vegetable vehicles and retail shops, LPG gas agency and warehouse, RO plant and distribution, wholesale outlet for entire station.
* Inspecting, proper accounting and auditing of assets and budgeted funds/allocations

Logistics Commander at military

• India - Delhi
• February 2007 to March 2009

Logistics Commander- ( Logistics/Inventory/Fleet/Materials, Supply Chain) (Feb 2007-Mar 2009)

* Managed and supervised transit camp, hygiene and sanitation, recreational facilities and other welfare measures for body of 8000 personnel.
* Leading, command and control, planning and movement of men and material convoys in extreme high altitude and hostile conditions and monitoring the same.
* Maintenance and stocking of isolated posts and pickets through aerial droppings.
* Coordinating and conducting visits of high ranking military officials /civil dignitaries.
* Managing, procurement and supervising unit bakery and vegetable outlet for entire station.
* Tendering/Contractual hiring and payment of porters and civil hired transport (CHT); placing of demand and contracting for rations, supplies, Fuel, Oil, lubricants for logistics, inventory/supply chain management of essential items.

Head Transport Fleet at Stocking and supply

• India
• March 2004 to February 2007

Head Transport Fleet - (Logistics/Inventory/Fleet/Materials, Supply Chain) (Mar 04 -feb 07)
* Stocking and supply chain management in the remote locations for winter months.
* Planned and organized training for specialist vehicles and technical manpower.
* Implemented Human resource interface with local populace as part of social responsibility.
* Participated in large scale battle exercises involving logistics support, supply chain and inventory management for approximately 15000 personnel and higher formations.
* As leader of 150 personnel carried out all other functions such as HR, general administration, conflict resolution, promotion, up gradation and other related aspects.
* Maintenance and upkeep of fleet of 130 vehicles of varied kinds and specification during routine logistics operations and large military exercises.

Staff Officer- (Admin & Security) at military

• India
• March 2001 to February 2004

Staff Officer- (Admin & Security) (Logistics/Inventory/Fleet/Materials, Supply Chain) (Mar 2001-Feb 2004)

* Compilation and timely collection of data/ information for submission to HQ's thereby achieving operational efficiency.
* Planning and executing unit and sub unit plans and policies.
* Organizing and coordinating small and large teams for achieving organizational objectives, internal and external security and other border operations.
* Ensuring and maintaining overall discipline, motivation and morale of troops in adverse border conditions.
* Participated in 'Operation Parakaram' having high sensitivity and repercussions.
* Effective liaison with government agencies and other defence departments.
* Collaboration and joint exercises with US and UK troops.
* Conducting technical training modules and specialist cadres.