Tendering Department Secretary/ Document Controller
Shannon Engineering Co.
Total years of experience :12 years, 4 Months
• Manage all tender coordination for the projects department.
• Manage for the control of all engineering documents in accordance with the company/client procedures Manages Outgoing/Incoming Project Documents.
• Prepare prequalification document and assist in tender preparation activities.
• Assisting the estimations department (on-going tenders/on-going projects).
• Sending and follow up quotations from Sub-contractors and Suppliers.
• Manage the tender and project register.
• Prepare project reports and document control duties.
• Prepare documents for technical proposals and clarifications for tendering projects.
• Administer incoming and outgoing documents (submittals, transmittals, specifications, drawings, isometrics, correspondences etc.
• Assist during tendering for Communications with vendors and evaluation teams.
• Collating commercial and other information submitted within proposal.
• Indexing all documentation during tender clarifications
• Coordinate site visits and clarification meetings between end users and bidders.
• Data Entry, maintaining databases and filing systems.
• Assist in the preparation of regularly scheduled reports.
• Compile information for internal and external communication - memos, emails, presentations, reports.
• Providing preliminary information to customers and act as the point of contact for internal and external clients.
• Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives.
Duties and Responsibilities:
• Gives directives and monitor itinerary of all drivers
• In charge of deliveries and final printing
• Schedules appointments and organize meeting for the marketing Team/ event managers
• Assists the marketing team/ event managers during event preparation
• Assists in tender documents
• Preparation of monthly sales report
• Assists guests / walk-in
• Handles incoming calls, faxes, and general email queries.
• Maintain general recording and filing of all documents and correspondences
• LPOs, Invoices, Quotations, Request for Quotations
• In charge of proper handling of all office stationeries such as letterheads, invoice books, delivery receipts, LPO books, etc.
• Consistent follow up on all requirements (quotations, queries, etc)
• Look for a prospective Client.
• Manage all communication with the client.
• Addressing Customer Concerns.
• Serving as the Primary Point of Contact
• Support the marketing department with promotional activities and campaigns.
• Preparation of monthly sales report
• Prepare reports with costs, revenue, and customer feedback
• Coordinate Accounts payables, Invoices, Quotations, Request for Quotations.
• Manage internal and external communication with the client.
• Customer support and maintaining customer satisfaction.
• Support the tender documents preparation.
• Provide quality healthcare advice to client members across USA.
• Provide quality and high-end process referrals.
• Advice the patient if the medicine or the procedures are covered under health insurance.
• Assesses and resolves standard and non-standard issues.
• Provide up-to-date patient medical information and update the database.
• Problem-solve patient medical history records by reviewing prescriptions.
• Update patient information on the database.
• Maintain doctor-patient confidentiality.
• Escalate and Seeks doctor consultation on hi-priority cases.
• Make decisions on patient medical conditions and escalate issues as required.
