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Arsalan Ayub, Head IT  CBB Approved  (CISM, CDPSE, CITA-F)

Arsalan Ayub

Head IT CBB Approved (CISM, CDPSE, CITA-F)·Payment International Enterprise BSC

Bahrain

Bachelor's degree, Bachelor of Computer Science (Honors)

Work experience

Total years of experience: 21 years, 2 months

Head IT CBB Approved (CISM, CDPSE, CITA-F)

January 2014 - Present

Payment International Enterprise BSC

Manama, Bahrain

January 2014 - Present

An IT Professional solid experience across a spectrum of industries spanning from Government, Telecommunications, Hospitality to Financial Institutes. Not just an ordinary team player but well suited for leadership roles with extensive bouquet of soft skills. Participated in repeated iterations of the project life cycles from Vendor Selection, Vendor Management, Requirement Analysis, Planning, System Architecture Designing, Implementation, Systems Integration and Execution for Application Development, Implementation and Going Live. Dealt with Remote Banking, Enterprise Applications, e-Payment solutions, Payment Gateway Security Solutions, Internetworks, Business and Operational Process management and Alternate Delivery Channels including technologies of Mobile Phone Banking, Internet Banking and Branchless Banking, KIOSKs, EMV Cards.
My role as Head of IT entitles me to:
Architect:
• Design and develop the High-Level Technology Solutions, to solve problems with minimum cost
• Card Management Solution, Payment Gateway, Issuing Schema & Closed Loop Cards, Acquiring Networks, Payment Channels (ATM, Phone, Mobile, POS, Internet, IVR, KIOSK, EMV, NFC etc.)
• Developing transactional and product flows with business teams for RFPs and fulfilling regulatory requirements
• Schema & transactional configurations of associations (MasterCard, JCB, AMEX, CUP, Visa and Diners)
Responsible for Managing and Monitoring:
• IT operation, IT Projects, Infrastructure and Security for systems related to Cards issuance, Mobile wallets and POS acquiring on ATM/POS/Payment gateway, Big Data, Business Intelligence, Machine Learning, Built for Cloud and AI
• Enhance Monitoring and control, pro-active capacity planning to ensure that critical systems are maintained at maximum up-time (Business Critical Systems)
• Prepare and Monitor yearly Budget and Contracts.
• Effectively use IT resources to provide quality and rapid service to customers.
• Manage complex Card Issuing, Transaction Switching projects right from product conceptualization and requirement definition to card scheme (VISA/ MasterCard/ Amex) communication & certification, host/switch setup.
• Configuration & Maintaining Servers including Card Management Solution (CMS), Card Data Environment (CDE), redundant connectivity, Backup solutions, Disaster Recovery Site planning and setup.
• Setting up Business Continuity Plan BCP ensuring availability of resources technically in liaison with Business owners
• Setting up Disaster Recovery Plan ensuring availability of resources
• Setting up NOC (Network Operations Center) based on business needs and budget
• Setting up SOC (Security Operations Center) based on business needs and budget
• Setting up CIRT, setting up IT Governance framework, and related standard operating procedures (SOP)
• Leading Security scans on network and components periodically
• In case of breach or event contacting CIRT & regional CERT (Computer Emergency Response Teams) teams maintaining communication matrix of war-room and PR activities
• Ensuring correct controls and countermeasures are in place based on the risk appetite of the organization
• Defining OKRs and ensuring alignment of Technology to business strategy
• Ensuring smooth operations are carried out by enforcing SLAs and KPI on Technology teams

Additionally
• Manage relationships with Solution providers, Vendors, Partnering Banks ensuring smooth operations at PIE maintaining SLA’s to ensure IT infrastructure and Business Platforms/Applications are available 24X7
• Advise management on the solutions/platforms available to meet the business goals.
• Shortlist solutions available in the market based on the Requirement Matrix.
• Liaising with internal teams Business and Technical teams to setup up RFI’s leading the organization to RFP stage.
• Evaluation of Vendors and responses based on Project Goals matrix.
• Carrying due diligence and background checks on solution providers with legal department

Company industry:
Financial Services
Job role:
Information Technology

Head IT – Payment International Enterprise BSC CBB Approved

January 2014 - Present

Payment International Enterprise BSC

Manama, Bahrain

January 2014 - Present

An IT Professional solid experience across a spectrum of industries spanning from Government, Telecommunications, Hospitality to Financial Institutes. Not just an ordinary team player but well suited for leadership roles with extensive bouquet of soft skills. Participated in repeated iterations of the project life cycles from Vendor Selection, Vendor Management, Requirement Analysis, Planning, System Architecture Designing, Implementation, Systems Integration and Execution for Application Development, Implementation and Going Live. Dealt with Remote Banking, Enterprise Applications, e-Payment solutions, Payment Gateway Security Solutions, Internetworks, Business and Operational Process management and Alternate Delivery Channels including technologies of Mobile Phone Banking, Internet Banking and Branchless Banking, KIOSKs, EMV Cards.
My role as Head of IT entitles me to:
Architect:
• Design and develop the High-Level Technology Solutions, to solve problems with minimum cost
• Card Management Solution, Payment Gateway, Issuing Schema & Closed Loop Cards, Acquiring Networks, Payment Channels (ATM, Phone, Mobile, POS, Internet, IVR, KIOSK, EMV, NFC etc.)
• Developing transactional and product flows with business teams for RFPs and fulfilling regulatory requirements
• Schema & transactional configurations of associations (MasterCard, JCB, AMEX, CUP, Visa and Diners)
Responsible for Managing and Monitoring:
• IT operation, IT Projects, Infrastructure and Security for systems related to Cards issuance, Mobile wallets and POS acquiring on ATM/POS/Payment gateway, Big Data, Business Intelligence, Machine Learning, Built for Cloud and AI
• Enhance Monitoring and control, pro-active capacity planning to ensure that critical systems are maintained at maximum up-time (Business Critical Systems)
• Prepare and Monitor yearly Budget and Contracts.
• Effectively use IT resources to provide quality and rapid service to customers.
• Manage complex Card Issuing, Transaction Switching projects right from product conceptualization and requirement definition to card scheme (VISA/ MasterCard/ Amex) communication & certification, host/switch setup.
• Configuration & Maintaining Servers including Card Management Solution (CMS), Card Data Environment (CDE), redundant connectivity, Backup solutions, Disaster Recovery Site planning and setup.
• Setting up Business Continuity Plan BCP ensuring availability of resources technically in liaison with Business owners
• Setting up Disaster Recovery Plan ensuring availability of resources
• Setting up NOC (Network Operations Center) based on business needs and budget
• Setting up SOC (Security Operations Center) based on business needs and budget
• Setting up CIRT, setting up IT Governance framework, and related standard operating procedures (SOP)
• Leading Security scans on network and components periodically
• In case of breach or event contacting CIRT & regional CERT (Computer Emergency Response Teams) teams maintaining communication matrix of war-room and PR activities
• Ensuring correct controls and countermeasures are in place based on the risk appetite of the organization
• Defining OKRs and ensuring alignment of Technology to business strategy
• Ensuring smooth operations are carried out by enforcing SLAs and KPI on Technology teams

Additionally
• Manage relationships with Solution providers, Vendors, Partnering Banks ensuring smooth operations at PIE maintaining SLA’s to ensure IT infrastructure and Business Platforms/Applications are available 24X7
• Advise management on the solutions/platforms available to meet the business goals.
• Shortlist solutions available in the market based on the Requirement Matrix.

Company industry:
Banking
Job role:
Banking

IT Manager

September 2011 - January 2014

YQ?Bahrain WLL

Manama, Bahrain

September 2011 - January 2014

I manage the enterprises technology assets that enable the sales of pre-paid calling cards for the national mobile operator “Batelco”. I am also involved in strategic planning projects, product design, m-commerce, mobile application development projects, VISA/MasterCard prepaid products, and designing & implementing online payment solutions. At YQ my responsibilities not only limit to IT but diversify in such a fashion that include brining to reality m-Banking, mobile remittance and other high-end IT endeavors of the organization. Currently also honored by the executive management by being involved in selection and evaluation of tech partners for Yq?Bahrain and its sister concerns. Delivering solutions on time and as intended are the key to success. The position allows me to perform vendor evaluations for upcoming services and platforms/application. I oversee the implementation of the new projects and manage vendors post implementation during the production phase. I take owner ship of several operating and business suites hence enabling all parties involved to be able to generate timely and meaningful reports

Company industry:
Telecommunications
Job role:
Information Technology

Assistant Manager (Software Services/Consultants)

September 2008 - September 2011

AlMoayed Group WLL

Bahrain

September 2008 - September 2011

AlMoayed Group is an Information Technology (IT) and Telecommunications (Telecom) solution provider, headquartered in the Kingdom of Bahrain. We are committed towards providing the highest quality of services and solutions to our clients and have Sales & Support offices throughout the Middle East and Africa. Our business environment today is marked by rapidly changing technology and we are proud of our reputation as a solution provider and innovator. We are strengthening our existing core competencies as well as investing in the development of new capabilities to meet new requirements. We are investing heavily in our employees, internal processes and business systems so that we can be better prepared to serve our customers’ needs.
Currently I am working as an in-house consultant at Ministry Of Culture and Information. I have been able to use my expertise to develop a number of applications for the government sector especially for the tourism. The huge amount of data involved and the semantics regarding security access to systems is what makes this system really unique. The whole application is designed with Microsoft tools and technologies. The system has its own workflow mechanism that is pretty flexible and a rights management module to help the dynamic environment present in the work place.

http://www.almoayedgroup.com http://www.moci.gov.bh/en/

Company industry:
Software Development
Job role:
Information Technology

Most Valuable Professional ASP/ASP .NET 2008/09

October 2007 - October 2009

Microsoft Evangalist

United States

October 2007 - October 2009

I have been awarded MVP (Microsoft most valuable professional ) award for Visual Development in ASP/ASP .NET 2008, for the skills I posses.

Company industry:
Software Development
Job role:
Information Technology

Analyst Programmer

March 2008 - August 2008

Investcorp Bank Bahrain B.S.C

Manama, Bahrain

March 2008 - August 2008

Founded in 1982, Investcorp has enjoyed a track record of consistent innovation and performance, having arranged investments with a combined value of approximately $38 billion. Investcorp pursues a highly focused approach, specializing in five lines of business: private equity in North America and Western Europe, global hedge fund offerings, real estate investment in the United States, technology investment in North America and Western Europe and Gulf growth capital. The ability to provide multiple product offerings to our clients is one of our key competitive strengths.
At Investcorp bank Bahrain B.S.C. I have been able to optimize their EPMS (Expense Processing and Management System). After a phase wise migration to SQL-Server 2005 Investcorp users are now able to fully utilize the EPMS as a sole application having integrated the budget module and a sub-ledger of its own. I report directly to the Principal Technology. The whole application was redesigned with a better workflow using the latest Microsoft tools and technologies.

www.investcorp.com www.techno-serv.com

Company industry:
Financial Services
Job role:
Information Technology

Senior Software Engineer

July 2007 - March 2008

DevASP Inc

Lahore, Pakistan

July 2007 - March 2008

In this capacity I have been able to stabilize the already existing modules and helped in implementing more stable operating procedures thus ensuring safe and un-interrupted functioning of the different integrated projects at DevASP Inc.

- Http Download VB Application
- Data Feed Mapping
- Data Importer
- Data Exporter
- Price Comparison Group
- Price Only Update Module
- Price Drop Alert
- Category Manager
- Category Relationship Manager
- Merchant Auto Activation
- Keywords Manager

Sites worked on
- www.plaza101.com
- www.valuableshop.com
- www.ezcouponsearch.com
- www.couponpark.com
- www.freeshippingdeals.com
- www.pricedropalert.com

Company industry:
Software Development
Job role:
Information Technology

Software Engineer

April 2005 - June 2007

Ovex Technologies

Pakistan

April 2005 - June 2007

I have primarily worked as a Software Engineer in the Back Office Support capacity for En Pointe Technologies, Inc. Founded in 1993; En Pointe Technologies is headquartered in Los Angeles, California (USA).

Modules
- Manual Part Creation
- Vendor/ MFG Creation
- Special Pricing Search
- Special Bid Pricing
- Parts are stored in SAP
- Request Part Change
- Report Generation

Team Size
- 8

Role and responsibilities
- Analysis and design of modules
- Database design
- Web Form (GUI) design
- Coding on all tiers
- Documentation
- Direct interaction with client for requirements gathering

Company industry:
Software Development
Job role:
Information Technology

Director for Association for the Development of Pakistan Lahore Chapter

April 2006 - April 2007

Association for the Development of Pakistan Lahore Chapter

Other

April 2006 - April 2007

• Maintaining the main website http://developpakistan.org
o The mission of ADP is to enhance the lives of the poor, neglected and underprivileged of Pakistan by providing support for carefully selected social development projects in a range of sectors including infrastructure, environment, healthcare, education, gender equality, labor and food rights.

• Over looking at the current projects, decision making and managing meetings.

Company industry:
Other Business Support Services
Job role:
Information Technology

President/User Group Leader of “DotNetOlympians”- Culminis Alliance

April 2006 - April 2007

"DotNetOlympians”- Culminis Alliance

Other

April 2006 - April 2007

• Working as an IT evangelist in Lahore, providing online and offline support to fellow professionals and conducting events regarding new technologies. http://groups.yahoo.com/group/dotNetOlympians
Culminis is affiliated with Microsoft internationally to provide growth, support development, technical education, community service, and influence Information Technology (IT) User Groups and Associations interested in Microsoft IT products and solutions.
http://new.culminisconnections.com

Company industry:
Software Development
Job role:
Administration

Education

Pak-AIMS (Institute of Management Sciences),

December 2004

December 2004

Bachelor's degree, Bachelor of Computer Science (Honors)

Pakistan

I have an Honors Degree which is equivalent to A Masters Degree.

Government College Lahore

June 1999

June 1999

High school or equivalent, Sciences

Pakistan

Beaconhouse School System Cambridge Examination Syndicate

June 1996

June 1996

High school or equivalent, Sciences

Pakistan

2A, 3B, 2C and 1D

Skills

Payments
Expert
Payments
Expert
Mobile
Expert
Mobile
Expert
Transaction Processing
Expert
Transaction Processing
Expert
Enterprise Architecture
Expert
Enterprise Architecture
Expert
Security
Expert
Security
Expert
ASP .NET
Expert
ASP .NET
Expert
C# , VB .NET
Expert
C# , VB .NET
Expert
AJAX
Expert
AJAX
Expert
Microsoft Silverlight
Expert
Microsoft Silverlight
Expert
SQL Server
Expert
SQL Server
Expert
Web Services, WSS, Share Point
Expert
Web Services, WSS, Share Point
Expert
Requirement Analysis
Expert
Requirement Analysis
Expert
Database Design
Expert
Database Design
Expert
Team Management
Expert
Team Management
Expert
Cloud Computing
Intermediate
Cloud Computing
Intermediate
Solution Architecture
Expert
Solution Architecture
Expert
Postgre SQL
Intermediate
Postgre SQL
Intermediate
Mobile Payments
Expert
Mobile Payments
Expert
Business Intelligence
Intermediate
Business Intelligence
Intermediate
Project Management
Expert
Project Management
Expert
Architecture
Expert
Architecture
Expert
Virtualization
Intermediate
Virtualization
Intermediate
Telecommunications
Intermediate
Telecommunications
Intermediate
Team Management
Expert
Team Management
Expert
Solution Implementation
Expert
Solution Implementation
Expert
Web Development
Expert
Web Development
Expert
Software Development
Expert
Software Development
Expert
ISO8583
Intermediate
ISO8583
Intermediate
Virtualization
Intermediate
Virtualization
Intermediate
Business Analysis
Intermediate
Business Analysis
Intermediate
Enterprise Architecture
Intermediate
Enterprise Architecture
Intermediate
PCI DSS ISA
Intermediate
PCI DSS ISA
Intermediate
System Analysis
Expert
System Analysis
Expert
IT GRC
Intermediate
IT GRC
Intermediate
Microsoft SQL Server
Expert
Microsoft SQL Server
Expert
IT Operations
Expert
IT Operations
Expert
Networking
Expert
Networking
Expert
Mobile Commerce
Expert
Mobile Commerce
Expert
Oracle
Intermediate
Oracle
Intermediate
Security
Expert
Security
Expert
IT Strategy
Expert
IT Strategy
Expert
Mobile Application
Intermediate
Mobile Application
Intermediate
Integration
Expert
Integration
Expert
Databases
Expert
Databases
Expert
Machine Learning
Intermediate
Machine Learning
Intermediate
Cards and Payments
Expert
Cards and Payments
Expert
Block Chain
Intermediate
Block Chain
Intermediate
Artificial Intelligence
Intermediate
Artificial Intelligence
Intermediate
Mobile
Expert
Mobile
Expert
Transaction Processing
Expert
Transaction Processing
Expert

Languages

English
Expert
Urdu
Expert

Memberships

Culminis Alliance Program

User Group Leader (Microsoft Technologies)

April 2006

INETA

User Group Leader (Microsoft Technologies)

August 2006

O'Reilly Alliance

User Group Leader (Microsoft Technologies)

October 2006

MSDN Distribution Agent

MSDN Distribution Agent

April 2007

Microsoft ASP Dot Net Website

Member

September 2005

ISACA

Professional Member - 832723

January 2010

IASA

Professional Member - 20095681

October 2012

Computer Society of Pakistan

Associate Member of Computer Society of Pakistan - 1414

March 2008

Australian Computer Society

Member

January 2014

Training and Certifications

Certifications
CDPSE
Jun 2020
CISM
Jun 2015
CITA-F
Aug 2012 - Aug 2017

Training
PCI DSS ISA
PCI DSS training from NetHost Legislation (UK)
Sep 2013