Arsetess Banci

• Issued online training courses thru Ihasco and Bristish Safety system for all employees.
• Managed office and pantry inventory levels, ensuring adequate supplies were available.
• Maintained personnel records and updated internal databases to support document management.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.
• Reviewed record in YellowJacket and EcoOnline systems such as Periodic Statistic, Inspections, Audits, Users, Clients and User permissions.
• Assumed receptionist duties during the vacation of the Receptionist to sustain operational continuity.
• Checked all the standard documents every month if updated or overdue for review.
• Managed and recorded petty cash fund transactions.
• Answered phone promptly and directed incoming calls to the team.
• Scheduled internal audits for all accounts.
• Requested access for the staff from Enhesa.
• Prepared monthly report of HSE Legal Register from Enhesa
• Monitored the expiry date of HSE equipment for calibration.

• Provide general administrative support to office staff and management.
• Handle filing, scanning, photocopying and document organization.
• Greet and welcome guests in a friendly and professional manner.
• Assist in managing incoming and outgoing emails and correspondence.
• Maintain office and pantry inventory and ensure adequate supplies were available.
• Manage and record petty cash fund transactions.
• Answer phone promptly and direct incoming calls to the team.
• Organize and schedule meetings and appointments.
• Assist in maintaining office records and updating internal databases.
• Coordinate courier services and document deliveries.
• Issue online training courses thru Ihasco and Bristish Safety system for all employees.
• Maintain personnel records and updated internal databases to support document management.
• Produce and distribute correspondence, memos, letters faxes and forms.
• Check all the standard documents every month if updated or overdue for review.
• Monitor the expiry date of HSE equipment for calibration.
• Coordinate daily cleaning schedules and ensure hygiene standards are met.
• Liaise with cleaning contractor, landscaping contractor, parking contractor and security contractor with the issue reports and performance.
• Daily routine checking within the areas and ensure that all the staff are in proper uniform and presentable.
• Coordinate with the security team to manage access control and visitor logs.
• Oversee waste segregation, recycling and disposal process.
• Ensure all areas in the building are properly clean.
• Maintain accurate records of facility operations, maintenance schedules and inventory.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.
• Collected visitors ID upon entry inn exchange of badge.
• Addresses tenant requests and complaints, taking necessary action.
• Maintained a safe and clean reception area by adhering to regulations.

• Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Respond to inquiries from callers seeking information.
• Resolve customer problems and complaints.
• Confirm appointments, communicated with clients, and updated client records.
• Collect visitors ID upon entry inn exchange of badge.
• Addresses tenant requests and complaints, taking necessary action.
• Maintain a safe and clean reception area by adhering to regulations.

• Enhanced data accuracy by diligently reviewing and validating collected information such as VAT number.
• Streamlined data collection processes for increased efficiency and improved data quality.
• Sources supplier contact details online to facilitate smooth communication.
• Collaborated with team members to design and implement data collection strategies, resulting in comprehensive datasets.
• Maintained confidentiality while adhering to data protection policy.
• Ensured precise data entry for reliable data access.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Managed and recorded petty cash fund transactions.
• Received payments thru cash or cheques from customers.
• Provided administrative support, including mailing, scanning for management.

• Answer multi-line phone system, route calls, delivering messages to staff and greeting visitors.
• Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improve document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Receive payments thru cash or cheques from the customers.
• Provide administrative support, including mailing, scanning, photocopying for management.
• Manage and record petty cash transactions
• Prepare submittal reports to the clients.
• Monitor pantry and office supplies.
• Prepare the documents for renewal such as vehicle license, office rental contracts etc.

• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Managed multiple tasks and met time-sensitive deadlines.
• Corresponded with clients through email, telephone, or postal mail.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Maintained confidentiality of information regarding clients and company.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Maintained visitor log for entering and leaving facility for security purposes.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

• Answer phone promptly and directed incoming calls to correct offices.
• Keep reception area clean and neat to give visitors positive first impression.
• Maintain a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Manage multiple tasks and met time-sensitive deadlines.
• Correspond with clients through email, telephone, or postal mail.
• Enhance customer satisfaction by promptly addressing inquiries and providing accurate information.
• Maintain confidentiality of information regarding clients and company.
• Support office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Maintain visitor log for entering and leaving facility for security purposes.
• Provide administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

• Handled returns and exchanges professionally, ensuring customer satisfaction while adhering to company policies.
• Closed work out orders by accepting payments, issuing receipts, and filing documents.
• Greeted customers warmly upon arrival, creating a welcoming atmosphere that encouraged store patronage.
• Reduced customer complaints by effectively addressing and resolving issues as they arose.
• Delivered prompt service to prioritize customer needs.
• Promptly responded to inquiries and requests from prospective customers.
• Assisted in inventory management, ensuring accurate stock levels and replenishment of products.
• Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.

• Handle returns and exchanges professionally, ensuring customer satisfaction while adhering to company policies.
• Close work out orders by accepting payments, issuing receipts, and filing documents.
• Greet customers warmly upon arrival, creating a welcoming atmosphere that encouraged store patronage.
• Reduce customer complaints by effectively addressing and resolving issues as they arose.
• Deliver prompt service to prioritize customer needs.
• Promptly responded to inquiries and requests from prospective customers.
• Assist in inventory management, ensuring accurate stock levels and replenishment of products.
• Deliver exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
• Search new suppliers in google to compare the price,
• Receive incoming calls and forward to the team.
• Manage incoming and outgoing mail correspondence.
• Prepare quotations and orders for customers.