Mohammed Arshad

Delivered exceptional customer service while promoting premium products.
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Achieved and consistently exceeded daily and monthly sales targets.
Assisted customers with product selection, gifting solutions, and customized orders.
Operated POS systems and processed cash and card transactions accurately.
Maintained visual merchandising standards to enhance customer experience.
Performed inventory replenishment, stock rotation (FIFO), and stock transfers.
Coordinated customer deliveries and ensured timely order fulfillment.
Supported store opening and closing procedures.
Contributed to KPI achievement including ATV, UPT, and Conversion Rate.
Maintained excellent product knowledge to recommend suitable products.

• Delivered excellent customer service by greeting customers and assisting with food and
beverage orders.
• Processed cash and card payments accurately using POS systems.
• Prepared and served food and beverages while maintaining quality standards.
• Maintained cleanliness and hygiene standards in accordance with food safety regulations.
• Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
• Monitored stock levels, replenished supplies, and maintained organized workstations.
• Resolved customer concerns promptly to ensure a positive dining experience.
• Worked collaboratively with team members to achieve excellent customer satisfaction and
smooth restaurant operations.

Retail Sales Associate
Assisted customers with product selection and purchases.
Provided excellent customer service and handled inquiries.
Processed cash and card transactions accurately.
Maintained store cleanliness and organized merchandise displays.
Supported sales targets through effective product recommendations.

Supervised front- and back-of-house restaurant operations.
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Coordinated customer service and kitchen activities.
Processed customer payments using POS.
Ensured compliance with food safety regulations.
Managed inventory and stock ordering.
Assisted in onboarding and training new staff.