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Arshad Hussain, Acquisition and Retention Manager

Arshad Hussain

Acquisition and Retention Manager·Intigral

United Arab Emirates

Diploma, CCIE Networking

Work experience

Total years of experience: 21 years, 0 months

Acquisition and Retention Manager

May 2016 - May 2021

Intigral

Dubai, United Arab Emirates

May 2016 - May 2021

• Digital Marketing Strategy: Develop comprehensive Digital Marketing Strategy, Media Plan, KPI & measurable results for Internal & External stakeholders.
• Campaign Implementation & Management: Expert in Campaign execution for Digital & offline media such as media buying etc.
• Financial & Budget Management: Setup & managing all Digital Campaigns across Ad networks with huge monthly budget, the Management including Planning & Distribution of budget across multiple Digital Agencies and maintain target acquisition.
• Objective Based Budget Allocation: As per corporate/strategic objectives; Awareness, Performance & Retention.
• Mobile Advertising: Setup and execute digital campaigns for Mobile Advertising at very high level of target
audience campaigns for target Telecom operator users.
• Setup & Apply Attribution to track network performance to meet campaign objectives.
• International Brand Promotion: Setup & deploy brand awareness strategy across territories.
• Daily Monitoring of Campaigns: Across various advertising media to ensure the cost-benefit, acquisition targets &
KPIs are performing as per the targets.

Company industry:
IT Services
Job role:
Marketing and PR

General Manager

May 2014 - April 2016

Lastmile Solutions

Ajman, United Arab Emirates

May 2014 - April 2016

• Marketing Strategies to attract Corporate Clients: with emphasized on Business Development to increase the revenues and planned and implemented comprehensive marketing for overall business activities.
• Served Diversified Companies & Industries: and produced result-oriented digital campaigns and contributed in their business growth.
• Website development: Management and Auditing.
• Search Engine Optimization: Auditing for Website and develop strategy and ranked among the top listings for
website traffic.
• Designed and Implemented Pay-Per-Click Advertising: Campaigns on Google, Facebook, Bing, Yahoo etc.

Company industry:
Marketing
Job role:
Marketing and PR

Digital Marketing Officer

January 2014 - April 2014

link viva

Dubai, United Arab Emirates

January 2014 - April 2014

• SEO Auditing for Website and Develop strategy by applying On-Page and Off-Page Optimization
• Identify Keywords, target market and competitor’s analysis
• Develop Strategy for Social Media Activities
• Apply Webmaster Tool for Search Engine Indexing, managing sitemap and Structured/Micro Data Analysis • Research for traffic keywords using Google AdWords for Advertising

Company industry:
Events Management
Job role:
Management

SEO Specialist

February 2013 - November 2013

Cleartag

Dubai, United Arab Emirates

February 2013 - November 2013

Search Engine Optimization (SEO):
• Key phrase Research / Key phrase Map. On-page / Off-page Optimization
• Quality Assurance & Content Management System for client website/Blogs/Social Media • Link building Management: Directories, Forums, Blogs & Monthly reporting
- Search Engine Marketing (SEM) & Social Media Optimization (SMO):
Feb-2013 - Nov-2013
• Managing PPC campaigns across multiple online channels, including Search and Display.
• Keywords and Ad copy Optimization, budget and bidding control
• Managing / optimizing Facebook, LinkedIn, and YouTube Campaigns - Increasing number of Fans.

Company industry:
IT Services
Job role:
Information Technology

Technical Support Representative

November 2008 - October 2012

Etisalat

Sharjah, United Arab Emirates

November 2008 - October 2012

• Technical Support for Product & Services provided by Etisalat Across UAE
• Products support such as Routers/Modems/ADSL/Cable Modem/Hosting/IWAN/Emails etc.
• Hosting Support Includes Search Engine Optimization and Website Hosting
• Team Lead Design & Build Knowledge Base Application Web Based Used by Customer Support Representatives.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Relationship Officer

September 2007 - September 2008

Mashreq Bank

Dubai, United Arab Emirates

September 2007 - September 2008

• Provided quality service to clients, to increase the self-target and team.
• Managing a portfolio of Major Accounts of high caliber organizations which include multinational companies,
small companies, and individual customer & co-operate customer.
• Ability to influence, motivate and lead people - staff, prospects, customers - through effective communication
and personal interaction skills.

Company industry:
Banking
Job role:
Banking

IT Project Manager

September 1999 - April 2007

eTaleem.com

Karachi, Pakistan

September 1999 - April 2007

Websites / Servers Management, Domain Name & Team Lead
• Hosting & domain management for both in house and customers and renewal issues
• Website hosting, management, email service management and security. Firewall Hardware/ Software Installation,
configuration and tuning. Database Management, Tuning, backup and Reporting.
• Proximity/Smart Cards Biometrics Software Management Time & Attendance & Access Control (Team Lead).
CCTV Camera & DVR Installation & Configuration (Team Member)
• Social Media, Search Engine Optimization, Search Engine Marketing and Email Marketing

Company industry:
Internet & E-commerce
Job role:
Information Technology

Education

CISCO

May 2012

May 2012

Diploma, CCIE Networking

United Arab Emirates

Pursuing CCIE Routing and Switching and Final LAB Scheduled

Accredited Professional Member

June 2011

June 2011

High school or equivalent, Internet Advertising

United Arab Emirates

Accredited Professional Member Profile http://advertising.microsoft.com/uk/support-centre/training-accreditation/membership-directory?MemberID=3bfa99e9-6ed6-4694-aaec-9aadeb57316c

Mehar Associates

June 1999

June 1999

Diploma, ORACLE 8 (DBA Track)

Pakistan

Oracle database administration and management.

AT&T Education Centre

September 1997

September 1997

Diploma, Software Development

Pakistan

University of Karachi

December 1996

December 1996

Bachelor's degree, Accounts and Computer

Pakistan

Skills

Digital Marketing
Expert
Digital Marketing
Expert
Team Management
Expert
Team Management
Expert
Budgeting
Expert
Budgeting
Expert
Media Buying
Expert
Media Buying
Expert
Performance Based Marketing
Expert
Performance Based Marketing
Expert
WEBMASTER
Intermediate
WEBMASTER
Intermediate
DOMAIN NAME MANAGEMENT
Expert
DOMAIN NAME MANAGEMENT
Expert
SEARCH ENGINE OPTIMIZATION
Intermediate
SEARCH ENGINE OPTIMIZATION
Intermediate
BIOMETRICS TIME & ATTENDANCE
Intermediate
BIOMETRICS TIME & ATTENDANCE
Intermediate
CCTV CAMERA INSTALLATION, EXPERIENCED AND WORKED WITH PAKISTAN ARMY HEADQUARTER & DUBAI MINUCIPALITY
Intermediate
CCTV CAMERA INSTALLATION, EXPERIENCED AND WORKED WITH PAKISTAN ARMY HEADQUARTER & DUBAI MINUCIPALITY
Intermediate
Web Site Marketing
Expert
Web Site Marketing
Expert
Website / Portal Development
Expert
Website / Portal Development
Expert
MS Office (complete)
Intermediate
MS Office (complete)
Intermediate
WEB DIRECTORY SUBMISSION
Intermediate
WEB DIRECTORY SUBMISSION
Intermediate
Datacenter Management
Intermediate
Datacenter Management
Intermediate
SQL Server
Expert
SQL Server
Expert
ONLINE DNS SERVERS
Expert
ONLINE DNS SERVERS
Expert
WEB SITE DEVELOPMENT - TEAM LAED
Intermediate
WEB SITE DEVELOPMENT - TEAM LAED
Intermediate
EMAIL SERVER MANAGEMENT
Expert
EMAIL SERVER MANAGEMENT
Expert
HOSTING AUTOMATION SOFTWARE
Intermediate
HOSTING AUTOMATION SOFTWARE
Intermediate
REMOTE SERVERS / WAN SERVERS MANAGEMENT
Expert
REMOTE SERVERS / WAN SERVERS MANAGEMENT
Expert
LINK POPULARITY
Beginner
LINK POPULARITY
Beginner
AVAYA - IP Office
Beginner
AVAYA - IP Office
Beginner
Car Number Plate Recognition System
Intermediate
Car Number Plate Recognition System
Intermediate
Search Engine Optimization
Expert
Search Engine Optimization
Expert
Digital Media
Expert
Digital Media
Expert
Online Advertising
Expert
Online Advertising
Expert
Social Media
Expert
Social Media
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Performance Marketing
Expert
Performance Marketing
Expert
Budgeting
Expert
Budgeting
Expert
Financial Manegement
Expert
Financial Manegement
Expert
Client Relations
Expert
Client Relations
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
SEO
Expert
SEO
Expert
Google Adwords
Expert
Google Adwords
Expert
Google Analytics
Expert
Google Analytics
Expert

Languages

Urdu
Expert
English
Expert

Memberships

Microsoft

Microsoft Virtual Academy

January 2010

Training and Certifications

Certifications
Google Online Certification
Self
Jun 2012 - Jun 2012