Technical Support Representative
Ample Technologies Pvt Ltd
Total years of experience :2 years, 3 Months
❖ Company: Ample Technologies Pvt Ltd. (IT Company Bangalore)
❖ Designation: Technical Support Representative.
❖ Period: (Aug 2013 to Till Date)
Job Profile & Responsibilities in Agies & Sparsh:
❖ Market analysis, Find out the lead through calling and other methods.
❖ Fixing up the meeting in corporate offices with concern Managers.
❖ Involve in business development functions like Proposal Presentation, Process Presentation, Negotiation, Order Procurement and Relationship Management.
❖ Reviewing the Market response/ requirements/change and communicating the same to the management.
❖ Find new and better ways to enlist more clients and customers.
❖ Taking care of all the Marketing related activities.
❖ Responsible for Business Development in the assigned segment including customer acquisition.
Job Profile & Responsibilities in Ample Technologies Pvt Ltd:
❖ (TSR) Technical Support Representative
❖ All inbound, out bound, mails, service updates provinding to customer
❖ Retails of all apple product IOS and MACS and extension of warranty for all apple products
❖ voice process and non voice both will be handled
❖ Company: Agies (BPO Company Bangalore)
❖ Designation: Business Development Executive.
❖ Period: (Dec 2010 to March 2012)
❖ Bachelor of Commerce from LBS College under Bangalore University (Year Completed 2013)... Received lots of awards from sports inter colleges cricket and and other sport game
❖ HS (+2) from Computer Science from Siddhartha College Karnataka Board of Secondary Education (Year Completed 2010) ❖ S.S.L.C (10th) from Iqra High School, under Karnataka board of Secondary Education (Year Completed 2008) Habits & Interest: ❖ Playing Cricket, Snooker, Carom etc. ❖ Reading Books ❖ Listening Music