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تم إلغاء حظر المستخدم بنجاح
محمد أرشد, Marketing and Business Development Manager

محمد أرشد

Marketing and Business Development Manager·First Yacht Passenger Yacht & Boats Rental

الإمارات العربية المتحدة

دبلوم عالي, Airline and Airport Customer Care

الخبرة العملية

مجموع سنوات الخبرة: 18 سنوات, 9 أشهر

Marketing and Business Development Manager

فبراير 2018 - حتى الآن

First Yacht Passenger Yacht & Boats Rental

دبي، الإمارات العربية المتحدة

فبراير 2018 - حتى الآن

Key Activity: Luxury Yacht Charters | Deep Sea Fishing | Watersports in Lamer Beach - Jumeirah

• Business development with existing and potential customers to achieve marketing target and market share
• Give Training to B2B Agent’s sales and marketing team about our activity and provide them marketing material
• Developing and implementing updated guideline, policies and procedures of both the Marketing and Customer Service
• Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable
• Develops new uses for existing services by analyzing statistics regarding market development; acquiring and analyzing data; consulting with internal and external sources
• Directly dealing with Corporate Tourism Agents, Hotels, Online Tourism Portal, E-Commerce, Events Company & Schools
• Making SOPs, Marketing Strategy, Market Analysis and Training Manual
• Building a 360* Marketing strategy/program for Website, Digital Marketing, Email Campaigns & Advertising (ATL & BTL)
• Scoping, planning, scheduling & managing exhibitions, events and conferences manage the budget of the marketing department

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Marketing and Business Development Manager

يوليو 2014 - نوفمبر 2017

Easy Tour Bus

دبي، الإمارات العربية المتحدة

يوليو 2014 - نوفمبر 2017

• Heading up the Marketing and Business Development team in Double Decker Bus, Luxury Yacht Charters, Luxury Cars, Limousine Rental & Inbound Leisure Tours in B2B & B2C.And manage a data base with 1200+ organizations; signed and completed contracts with tour operators.
• Managing a network marketing more than tours and services in a highly competitive market targeting to all Travel Agents, Hotels, School, Concierges, Events teams and other local and international client’s key supplier decision makers in all over Dubai (United Arab Emirates).
• Manage annual 150, 000Aed budget for Marketing Strategy for all kind of media like Online Digital Media, Print Media (Newspaper, Magazine & Newsletter), Radio Station and Events.
• Managing a team of 15 employees in Reservation, Operation, Marketing, Sales & Business Development team.
• Analyze current and potential market trends; coordinate all activities related to maintaining an increase in revenue through added business volume and rates
• Responsible for planning and managing strategic marketing campaigns in both established and emerging markets, ensuring a strong presence during key booking periods to boost and maintain revenue.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
التسويق والعلاقات العامة

Marketing and Business Development Manager

يوليو 2010 - مايو 2014

Rayna Travel & Tours

دبي، الإمارات العربية المتحدة

يوليو 2010 - مايو 2014

Key Activity: Luxury Boat & Yacht Charters | Limousine Rental | Inbound Leisure Tourism

• Charters Luxury Yacht & Boat Charter in International Brand’s like Azimuth, Majesty, Sunseeker & Gulf Craft
• Handling all type Legal Document of yacht & Boats & working closely with government officer to maintain all the documents
• Analyzed and updated market strategy by keeping up to date with the market competition, customer desire (mindset) and the latest trends in travel market
• Able to develop relationships with suppliers to obtain cost effective prices. Yacht & Boat Rental, Luxury Cars & Limousine
• Media Marketing of Yacht’s & Boat’s in Different type of sector like Magazine, Newspaper, Hotels and Resort
• Negotiating corporate and best rates with Hotels, Car rental, Yachts Charters & Inbound Leisure Tours
• Explored new travel deals, researched hot places, examined travel destinations & created service contracts with travel groups in order to increase firm sales & marketing objectives
• Determined customer needs and building strong relationships with corporate clients and group travel customers.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
التسويق والعلاقات العامة

Data Analysis

يوليو 2008 - يوليو 2010

PEPSI COLA DUBAI REFRESHMENTS (P.S.C)

دبي، الإمارات العربية المتحدة

يوليو 2008 - يوليو 2010

• Working on Software of EPR(Enterprise Resource Planning)
• Concerning Data collections, study design, methodology, and data analysis
• Handling of sales invoice assuring the integrity of project data, including data extraction, storage, processing & analysis.
• Collecting & collating appropriate data for usage in databases & conducting related research.
• Coding accurately variables from original information or data and completing statistical analyses as required.
• Sharing the knowledge of analysis techniques and data coding with Authorize staff.
• Assisting finance Department, Cashier / store during sales settlement process
• Generating of various SALES REPORT, AREA WISE, PACKAGE, FLAVOUR & CUSTOMER WISE using discover report.
• Settlements of SALES ENTRIES & SOLVING ISSUES WITH 90 CRS (salesman)
• CDC - (International Pepsi Customer Data Collection) PREPARE REPORTS & SEND TO PEPSI COLA INTERNATIONAL THROUGH PEPSI BUSINESS WEBSITE - MONTHLY

مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
تكنولوجيا المعلومات

Supervisor and Quality Assurance

يونيو 2007 - يونيو 2008

IPSOS STAT Media & Marketing Research Company

الشارقة، الإمارات العربية المتحدة

يونيو 2007 - يونيو 2008

• Maintaining Standard and Quality of various Project
• Prioritize projects to ensure timely and accurate completion of all assignments.
• Act as a focal point for the collection of information from various sources.
• Making report of each survey done by interviewer
• Read, edit, and rewrite materials to ensure readability and consistency of message/tone.
• Monitoring the phone call Through VNC Software

مجال الشركة:
المسح الكمي
الدور الوظيفي:
مراقبة الجودة

التعليم

Bridge Associated College UK

يوليو 2007

يوليو 2007

دبلوم عالي، Airline and Airport Customer Care

الإمارات العربية المتحدة

Educational Qualification's ⇒ Certificate in Airline and Airport Customer Care from stone Bridge Associated College UK issued by Gulf Star Training & Development Center, Dubai, U.A.E. (18-july 2007)

Preston University

يوليو 2007

يوليو 2007

بكالوريوس، Bachelor in Business Administrations

الإمارات العربية المتحدة

Hilals Education Institute Rolla Sharjah

يوليو 2003

يوليو 2003

الثانوية العامة أو ما يعادلها، Microsoft office

الإمارات العربية المتحدة

⇒ BBA( Bachelor in Business Administration) ⇒ O-level I.G.C.S.E. (international General Certificate of Secondary Education) ⇒ High School from Indian board. Knowledge in Computer's ⇒ Tally Degree Holder from UPTEC Computer Consultancy Ltd. India (Varanasi) ⇒ C++ Degree Holder from UPTEC Computer Consultancy Ltd. India (Allahabad) ⇒ Web Designing Degree Holder from Hilals Education Institute Rolla Sharjah (U.A.E.)

Skills

Marketing
Expert
Marketing
Expert
Yachting
Expert
Yachting
Expert
Business Development Manager
Expert
Business Development Manager
Expert
Charter
Expert
Charter
Expert
Hospitality Management
Expert
Hospitality Management
Expert
Luxury Yacht Charters, Limousine Services and Leisure Tours Specialist
Expert
Luxury Yacht Charters, Limousine Services and Leisure Tours Specialist
Expert
Marketing & Business Consultant
Expert
Marketing & Business Consultant
Expert
Advertising & PR
Intermediate
Advertising & PR
Intermediate
Marketing & Business Development Manager
Expert
Marketing & Business Development Manager
Expert
Communications & Customer Representative
Expert
Communications & Customer Representative
Expert
Marketing
Expert
Marketing
Expert
Yachting
Expert
Yachting
Expert
Business Development Manager
Expert
Business Development Manager
Expert
Charter
Expert
Charter
Expert
Hospitality Management
Expert
Hospitality Management
Expert

اللغات

الهندية
متمرّس
الأوردو
متمرّس
العربية
مبتدئ
الانجليزية
متمرّس

التدريب و الشهادات

الشهادات
ground crew certificate
Ground Crew handling
Oct 2007

الهوايات

  • Reading Book and Cycling