Marketing and Business Development Manager
First Yacht Passenger Yacht & Boats Rental
Total des années d'expérience :16 years, 8 Mois
Key Activity: Luxury Yacht Charters | Deep Sea Fishing | Watersports in Lamer Beach - Jumeirah
• Business development with existing and potential customers to achieve marketing target and market share
• Give Training to B2B Agent’s sales and marketing team about our activity and provide them marketing material
• Developing and implementing updated guideline, policies and procedures of both the Marketing and Customer Service
• Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable
• Develops new uses for existing services by analyzing statistics regarding market development; acquiring and analyzing data; consulting with internal and external sources
• Directly dealing with Corporate Tourism Agents, Hotels, Online Tourism Portal, E-Commerce, Events Company & Schools
• Making SOPs, Marketing Strategy, Market Analysis and Training Manual
• Building a 360* Marketing strategy/program for Website, Digital Marketing, Email Campaigns & Advertising (ATL & BTL)
• Scoping, planning, scheduling & managing exhibitions, events and conferences manage the budget of the marketing department
• Heading up the Marketing and Business Development team in Double Decker Bus, Luxury Yacht Charters, Luxury Cars, Limousine Rental & Inbound Leisure Tours in B2B & B2C.And manage a data base with 1200+ organizations; signed and completed contracts with tour operators.
• Managing a network marketing more than tours and services in a highly competitive market targeting to all Travel Agents, Hotels, School, Concierges, Events teams and other local and international client’s key supplier decision makers in all over Dubai (United Arab Emirates).
• Manage annual 150, 000Aed budget for Marketing Strategy for all kind of media like Online Digital Media, Print Media (Newspaper, Magazine & Newsletter), Radio Station and Events.
• Managing a team of 15 employees in Reservation, Operation, Marketing, Sales & Business Development team.
• Analyze current and potential market trends; coordinate all activities related to maintaining an increase in revenue through added business volume and rates
• Responsible for planning and managing strategic marketing campaigns in both established and emerging markets, ensuring a strong presence during key booking periods to boost and maintain revenue.
Key Activity: Luxury Boat & Yacht Charters | Limousine Rental | Inbound Leisure Tourism
• Charters Luxury Yacht & Boat Charter in International Brand’s like Azimuth, Majesty, Sunseeker & Gulf Craft
• Handling all type Legal Document of yacht & Boats & working closely with government officer to maintain all the documents
• Analyzed and updated market strategy by keeping up to date with the market competition, customer desire (mindset) and the latest trends in travel market
• Able to develop relationships with suppliers to obtain cost effective prices. Yacht & Boat Rental, Luxury Cars & Limousine
• Media Marketing of Yacht’s & Boat’s in Different type of sector like Magazine, Newspaper, Hotels and Resort
• Negotiating corporate and best rates with Hotels, Car rental, Yachts Charters & Inbound Leisure Tours
• Explored new travel deals, researched hot places, examined travel destinations & created service contracts with travel groups in order to increase firm sales & marketing objectives
• Determined customer needs and building strong relationships with corporate clients and group travel customers.
• Working on Software of EPR(Enterprise Resource Planning)
• Concerning Data collections, study design, methodology, and data analysis
• Handling of sales invoice assuring the integrity of project data, including data extraction, storage, processing & analysis.
• Collecting & collating appropriate data for usage in databases & conducting related research.
• Coding accurately variables from original information or data and completing statistical analyses as required.
• Sharing the knowledge of analysis techniques and data coding with Authorize staff.
• Assisting finance Department, Cashier / store during sales settlement process
• Generating of various SALES REPORT, AREA WISE, PACKAGE, FLAVOUR & CUSTOMER WISE using discover report.
• Settlements of SALES ENTRIES & SOLVING ISSUES WITH 90 CRS (salesman)
• CDC - (International Pepsi Customer Data Collection) PREPARE REPORTS & SEND TO PEPSI COLA INTERNATIONAL THROUGH PEPSI BUSINESS WEBSITE - MONTHLY
• Maintaining Standard and Quality of various Project
• Prioritize projects to ensure timely and accurate completion of all assignments.
• Act as a focal point for the collection of information from various sources.
• Making report of each survey done by interviewer
• Read, edit, and rewrite materials to ensure readability and consistency of message/tone.
• Monitoring the phone call Through VNC Software
Educational Qualification's ⇒ Certificate in Airline and Airport Customer Care from stone Bridge Associated College UK issued by Gulf Star Training & Development Center, Dubai, U.A.E. (18-july 2007)
⇒ BBA( Bachelor in Business Administration) ⇒ O-level I.G.C.S.E. (international General Certificate of Secondary Education) ⇒ High School from Indian board. Knowledge in Computer's ⇒ Tally Degree Holder from UPTEC Computer Consultancy Ltd. India (Varanasi) ⇒ C++ Degree Holder from UPTEC Computer Consultancy Ltd. India (Allahabad) ⇒ Web Designing Degree Holder from Hilals Education Institute Rolla Sharjah (U.A.E.)