Senior Marketing and Business Development Officer
RKC INFRATECH PVT LTD
Total years of experience :11 years, 1 Months
Providing leadership and management to the business and fully responsible for the day- to-day running of various departments. Focused on developing programs that deliver efficiencies and playing a leading role in the mobilization, development and implementation of robust operational processes.
• Enhanced revenues by 35% within the first year as Assistant General Manager.
• Worked night and weekend shifts during holiday season, securing Sales by 60% more.
• Boosted gross yearly sales by 30% in under 8 months by new Strategic Marketing Technique.
• Increased sales volume by 25% in less than 6 months by Creating and launching new online marketing strategies.
• Monitored Correctly & calculated inventory and ordered appropriate supplies.
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes.
• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
• Developed and implemented value-added strategies for to increase profitability by 30%.
Launched in 2010, Aquilo today is at the forefront of introducing the Bath Suite concept and is a brand ambassador for designer bath products.
• Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
• Created effective messaging using language, graphics and marketing collateral.
• Increased website traffic by an average of 30 % each month using cutting-edge inbound marketing techniques.
• Generated 15% in sales by leveraging social media websites.
• Boosted website traffic by 40% by creating an integrated social media strategy.
• Directed and coordinated marketing activities and policies to promote products and services.
• Attended monthly sales meetings and quarterly sales trainings.
As a Team leader have to manage Report payroll information for 15+ marketing, logistics & customer service staff.Ensuring that staff are motivated, monitored and measured in line with company targets and performance standards. Responsible for making sure that any gaps in performance or quality are quickly identified and addressed. Producing accurate reports on team performance for senior managers.
• Boosted conversion rates by 25% through innovative customer relationship building and landing page optimization.
• Managed and recorded all leads from outbound telephone marketing.
• Communicated sales promotions to customers to grow average customer account size by 30%.
• Exceeded targeted sales goals by 40%.
• Completed 60 daily cold calls, with an average customer conversion rate of \[70%\].
• Completed company leadership training program.
1)Customer Service representative Skills.
2)Product Knowledge & Quality Focus.
3)Phone Skills like Handling Telephonic Customer quires and try to solve.
4)Good listener & Analyzing information skills, Multi-tasking.
All advanced Computer and Application studies, Social media network working analysis.