أرشد حسين

- Collaborate and engage with executive leadership of cross functional teams to co-develop a roadmap and drive products and projects from concept to launch in a fast-paced environment
- Identify gaps in business areas and provide financially viable solutions balancing short term goals with long term benefits
- Lead the establishment of a Project Management Office (PMO), processes, prioritization, resource allocation, and budget management
- Develop user stories, epics and themes for products that are aligned with overall business strategy and ensure team focusses on value maximization
- Manage projects from small to medium sized programs ranging from USD 30K to 1M
- Re-engineer and disrupt business processes to eliminate inefficiencies and reduced operational costs by 22% across all business units and improve overall business performance
- Perform requirement gathering for strategic projects and create Business Cases for the senior management within the organization
- Design reports, dashboards and visualizations enabling data analysis to deliver valuable insights and improved management decision making

- Provided tailor made and cost-effective solutions to customers resulting in increased efficient and overall supply chain costs
- Defined the pricing and strategic priorities for the company’s contract logistics product considering labor, trade margins and overall market conditions
- Determined the total costs of proposed logistics solution in terms of storage, handling, administration, investments and other related costs
- Monitored and assisted in the creation of customer contracts and SOPs and ensure that internal stakeholders comply with agreed upon terms

- Defined strategy, solution architecture, and implementation of best practices to enable analytical capabilities with client
- Created client focused executive dashboards and reports derived through analytics that provide business intelligence and metrics for actionable insights
- Worked with clients to collect, organize, analyze, and disseminate significant amounts of data with attention to detail and accuracy to create value

- Audited and assessed the impact of the newly introduced Value Added Tax (VAT) on clients’ technology infrastructure, particularly their ERP and CRM systems
- Understood customer needs and study cost-benefit analysis and advise clients on best approach to achieve project benefits while preserving savings

- Led the entire sales and marketing along with implementation of various enterprise solutions across the Middle East Region
- Formulated strategic plans for Product-Market scope definition and facilitated the partnership with 5 ICT companies from around the globe
- Orchestrated the expansion of the outsourcing services to clients and built a 20-member division

- Led the Total Quality Management (TQM) team which formulated quality best practices resulting in reduction of product defects by 80%
- Managed the complete Software Testing Life Cycle - business requirement analysis, test design, planning, execution, closure, across organization wide projects