Business Consultant
Finance24
Total years of experience :14 years, 10 Months
Services provided in Europe:
- Opening accounts in foreign banks.
- Registration of foreign companies.
- Analysis of financial history.
- Purchasing of foreign assets.
- Business immigration.
- Intellectual property protection.
Services provided in UAE (Dubai):
- Registration of permits: all types of visas, temporary residence permit, residence permit, work permit.
- Clearing operations.
- «Turnkey» Company registration and opening.
- KYC (Know your customer) procedure.
- Investment consulting.
- Identification and purchasing of investment property.
- Engineering of trade and logistics routes and supply chains.
As a supervisor of gold production unit I performed:
Staff: 20 employees.
- Fulfillment of planned targets for alluvial gold production.
- Formation of applications for the supply of spare parts, fuels and lubricants, food.
- Selection and subsequent staff recruitment for work on the site.
Accommodation on a geological site in the jungle. Work in an international team.
As a business assistant I performed:
- Fulfillment of personal and business orders of the owners of the Company.
- Meetings with business partners, suppliers, representatives of local authorities on behalf of the owners of the Company.
- Coordinating the work of expats and central office staff in Georgetown, Guyana.
- Safeguarding and transporting gold produced from the jungle site to Georgetown.
- Reports preparation of the Company work.
As an interpreter and translator I performed:
- Consecutive interpreting on meetings, negotiations and briefings.
- Written translation of technical documentation of the minning and processing plant (organizing and principle of operation of plant and its parts (jaw and cone crushers, vibrating screens, hydrocyclones, etc.).
Key results:
- Implemented selection and subsequent staff recruitment system and thereby increased productivity and labor efficiency.
- Fulfilled and exceeded the plan for the extraction of minerals.
- Prevented numerous thefts at the production unit.
International lendinng online start-up work organization in Kenya:
- Finding and renting apartments, necessary equipment purchasing, internet providers connecting, staff hiring, training and adapting, creating and maintaining an effective working environment.
- Company's work permits registration in Kenya.
- Organization of cooperation with local authorities, law firms, media.
- Site integration with local verifiers, payment systems, CRB.
- Implementation of efficient operating activities of the Company.
- Implementation of corporate strategy.
- Representing the interests of the Company in the market.
- Improvement of the product offered and analysis of competitors.
- Control of operational and financial results in relation to plans and budgets.
- Setting up the necessary business processes in IT, HR, finance and operations spheres.
- Business analytics operational reporting for the day / month / quarter.
- Site efficiency monitoring: tools, content.
- Communication and technical tasks setting for the IT department.
Monitoring of plans and results:
Staff: 20 employees.
- Management of the underwriters department (including work with clients verification services, creditworthiness assessing, correctness of making a decision on a credit application, making decisions on “difficult clients”). On average, 80-100 applications per day.
- Management of the sales department (including control of attracting new clients, advising clients on financial products, managing new clients until the conclusion of a deal). On average 120-150 calls per day.
- Management of the collection department (arranging the work of the collectors with debt clients depending on the category of debt clients and the terms of delay). An average of 120 calls per day.
- Management of the customer care department (including training staff to work with all types of clients, identifying their needs, resolving clients issues in a timely manner, providing a high level of service for clients and conducting "upsells" on the Company's financial products).
- Implementation of an improvement strategy of the results of each department/individual results of each manager.
- Setting KPI for each manager.
- Working-out t of a "salary calculator" for each department.
- Working-out of scripts for work with clients for all departments in the Company.
- Work with CRB “Transunion” reports. Working in CRM system Bitrix24.
Key results:
- Organized and implemented from “0” all business processes in the start-up project.
- Increased the number of new clients by 10 times during a year.
- Increased credit sales by 5 times.
- Since the beginning of military conflict in Donbass consecutive interpreting for mainstream world press (France-Presse, Le Figaro).
- Delegation accompanying to the places of reportage shooting to Donetsk, Lugansk, Slavyansk, Gorlovka, Dobropole, Krasnoarmeysk etc.
- Translation of articles for print media.
- Providing all kinds of translation services: consecutive interpreting, simultaneous interpreting, written translation.
- Participation in negotiations, meetings, conferences.
- Аccompanying of foreign deligations and providing their cooperation with representatives of companies and local authorities.
- Visiting with representatives of foreign companies and organizations of construction sites and factories.
- Organization and providing of oral negotiations.
- Preparation of reports on negotiations and meetings with foreign partners and sending it on all communication channels to foreign Companies.
- Written translation on various topics: economic, legal, political. scientific, technical, construction, oil and gas, geological and other specialized topics.
- Providing full correspondence of the translation to the original text for all stylistic and lexical indicators.
- Conducting business correspondence with representatives of foreign companies and organizations.
- Attraction of new clients.
- Consulting clients on the services provided.
- Legal registration and certification of translated document (passports, diplomas, certificates, apostille).
- Working with the automated translation systems SDL Trados and Deja Vu.
Project work at world-class events
Donetsk
Interpreter and Translator / Business Assistant
09.2009 - 10.2009. "Conference house" LLC
Interpreter and Translator / Business assistant
Event: Annual investment summit of Donetsk Oblast.
- Providing services of written translation of business documents, simultaneous and consecutive interpreting during meetings, interviews and negotiations.
- Coordination of work of interpreters with staff of "Conference House'' LLC.
- Meeting, hotel assignment and interpreting support of businessmen and local authorities.
- Staff recruitment responsibilities and scheduling of staff.
07.2009- 09.2009. K-events (Milan, Italy)
Interpreter and Translator / Business assistant
Event: Donbass Arena Opening Ceremony.
- Consecutive and simultaneous interpreting of interviews, meetings, conversations.
- Interpreting support of delegations of President of Ukraine Viktor Yushchenko and president of football club "Shakhtyor" Donetsk Rinat Akhmetov during "Donbass Arena" opening ceremony.
- Cooperation with staff of "K-events" and "Donbass Arena" stadium staff during preparation and opening ceremony of football stadium "Donbass Arena".
- Interpreting support of world showbusiness superstar Beyonce and ukrainian pop stars (Svetlana Loboda, Alena Vinnitskaya, Nataliya Mogilevskaya).
06.2009- 07.2009. UEFA
Team liaison officer of National football team of England
Event: UEFA European Under-19 Football Championship.
- Consecutive interpreting of postgame press conferences and flash interviews with players (Danny Welbeck, Kyle Walker and other players), football managers (Brian Eastick, Noel Blake), scouts (Sir Trevor Brooking, John Elsom) and staff (Kieran Nokes, Mike Baker) of national football team of England.
- Simultaneous interpreting of meetings and conversations of UEFA and FFU (Football Federation of Ukraine) representatives.
- Translation of UEFA and FFU official documents.
- Administrative support of coaching staff of national team of England.
- Coordination of work of UEFA representatives and their cooperation with media.
09.2008 - 10.2008. "Conference house" LLC
Interpreter and Translator / Business assistant
Event: Annual investment summit of Donetsk Oblast.
- Interpreting support of official delegations of President of Poland Lech Kaczynski and President of Ukraine Viktor Yushchenko.
- Providing services of written translation of business documents, simultaneous and consecutive interpreting during meetings, interviews and negotiations.
- Coordination of work of interpreters with staff of "Conference House'' LLC.
- Meeting, hotel assignment and interpreting support of businessmen and local authorities.
- Staff recruitment responsibilities and scheduling of staff.
Institute of Digital Economy and Business Process Management, Banking and Finance
Honors diploma of Donetsk National University, Donetsk Faculty of foreign languages, Interpreter and Translator of English, German, Ukrainian and Russian languages
