Sales manager
66 real estate
Total years of experience :8 years, 7 Months
● Building my own marketing and generating my own leads
● Preparing and creating my own presentation and pitching materials for all the client meetings
● Conducting meetings with investors on new project releases, pitch presentations
● Attended meetings with clients and successfully closed my first deal, JVC, 1BHK, AED 750k
● Working A2A (agent to agent)
● Built the marketing plan for FY22 for Curvalicious digital platforms
● Analyzed platform performance, identified areas of success and improvement, set KPIs, and
provided both strategy and execution coupled with budget allocation
● Developed content plans, campaigns and launch strategies for all Curvalicious events on socials or on-site. Prepared training presentations that were the newsletters delivered bi-weekly to all client databases.
● Executed 3 successful campaigns that contributed to 15% of the engagement for FY22 and increased new signups from social media by 18%
● Provided clear direction and leadership to cross-functional teams to plan, develop, and implement marketing/sales projects, as well as strategic initiatives to increase revenue
● Gathered new data from potential new customers and track their lead origin (social media, website etc.)
● Tracked and measured financial performance for the business
● Created marketing content, email blasts, articles and newsletters
● Created marketing strategies and content marketing calendars for key accounts
● Created pitching presentations for DTD client meetings, marketing proposals, and introduce them
to the services or the plan that we had created for their business
● Lead a team to implement the marketing strategy (SEO/SEM, online advertising, e-mail marketing, social media, brand content creation)
● Served as a trusted consultant to co-founders by bringing them solution-oriented strategies to solve challenges and exceed expectations
● Collaborated with internal & external stakeholders, 3rd party agencies and partners
● Conducted market research to identify industry trends and commercial opportunities on branding,
positioning, communication, and other opportunities
DTD CLIENTS:
- EVA INTERIORS (Fujairah)
- 705 STUDIO (Media production house)
● Built the marketing strategies and content plans for FY20 and FY21 for the company’s digital platforms
● Created content strategy around diving and water sports activities
● Lead content creation process for all platforms
● Managed all social media accounts
● Planned and organized innovative events for the company that raised awareness for marine life protection
● Managed and tracked lead generation
● Studied customer behavior and created relationships with clients in order to understand their needs
● Worked on the company’s digital marketing and website implementation as well as payment integration platforms
● Worked independently with successful results
● Analyzed market trends within the industry and collected client feedback, in order to improve
services, create new services or make the company stand out from competitors
Achievements
● Built a strong and loyal clientele list
● Placed the company as the only diving center registered with Dubai Tourism, which has
consistently brought in a large number of tourists
● Brought the company positive media exposure (Khaleej news, Fujairah TV), as Extreme became the only dive center that was creating powerful campaigns with the message of ‘protecting the marine life’
● Achieved the highest ranking on Google as the best diving center in Dubai and Fujairah
● Increased revenue by 60% during COVID via pivoting and driving creative marketing
strategies/initiatives
● Managed the marketing strategy and calendar of four magazines: Hotel News ME, Catering News ME, Logistic News ME, Construction Business News ME, Design News ME, Entrepreneur MENA franchise(licensed to BNC Publishing by U.S. business and growth publication Entrepreneur)
● Created pitch presentations in coordination with creative team to be delivered to sales team for them to use for their client meetings
● Coached sales team in persuasive writing and proposal best practice
● Document template management in line with company branding
● Worked in partnership with the creative team, developed creative briefs and guided creative direction to meet objectives for all advertising and public--facing communications, including print, digital, and video assets
● Identified effectiveness and impact of current marketing initiatives with tracking and analysis, and optimized accordingly
● Created/managed ISUU of all the magazines before being published
● Drafted and sent out online email campaigns via Mailchimp
● Helped the marketing team by developing documentation and internal operating procedures
● Updated the database with updated to date information
● Worked collaboratively with the team in the planning process and discussed department/program goals
● Used social media to attract prospects to expand the company’s online presence
● Streamlined company materials and campaigns to ensure a consistent and concise message
● Created, delivered, and edited marketing materials and advertising campaigns that were effective
and timely, in an environment that required challenging deadlines
● Developed new community events and all signage to encourage and entice potential buyers
● Managed day to day meetings with the digital marketing team to update website design, content, SEO development and tracking analytics to ensure all content is up to date and relevant
● Updated all Facebook, Twitter, Instagram, and other social media posts and responded to followers
● Supported the company and agent by tracking incoming leads/prospects so marketing campaigns can be adjusted accordingly to help ensure company growth
● Planned and organized all team events (including broker events
● Created pitch presentations in coordination with creative team to be delivered to sales team for
them to use for their client meetings
● Coached sales team in persuasive writing and proposal best practice
● Document template management in line with company branding
● Researched and wrote internal communications and newsletters for retail staff across Etisalat UAE
● Communicate and influence at a senior level
● Collaborated with key stakeholders to brainstorm content ideas, in line with the Etisalat
strategy and in support of various brand initiatives
● Supported and evaluated results of communication campaigns with the team
● Troubleshoot customer problems and helped resolve customer concerns
● Established and assessed customer data, update, and/or retrieve customer information while
simultaneously safeguarding that information
● Worked closely with many cross functional teams to ensure provisioning of customer requests
● Responded to simple order requests from sales account team, agents and/or vendors
● Provided inbound call assistance to the sales account teams
● Coordinated and gave direction to 3rd party vendors for: tasks, deliverables
● Work daily for project tracking
Achievements and projects:
Projects I handled:
● Etisalat Business Hub ( Etisalat UAE | Hello Business Hub) One stop destination for starting a business: registration, banking, Immigration and ID, Telecom, Digital Solutions, Financial Planning. I worked on this project from the scratch as acting project manager while my manager. Follow up and meetings with stakeholders, Etisalat Retail VP, and Retail Operation Managers
● iPhone launches. Distribution to the retail staff, working closely with the logistics team
● Dubai Mall A-list store, contactless customer experience project. Nowadays if visited, will be
noticed that there is no counter staff, and all customers can raise their complaint or buy new
services through touch screens
● Customer Journey Project, worked closely with retail operations team, senior director level
and VP level
● Greeted and directed customers
● Provided accurate information (e.g. product features, pricing and after-sales services)
● Product cross-sell
● Coordinated with the Retail Sales Representatives team to provide excellent customer service
(especially during peak times)
● Informed customers about discounts and special offers
● Provided customer feedback to the Store Manager
● Stayed up-to-date with new products/services
quality control
Sales agent. Sales based on new contract for gas and electricity. Company:Greennetwork Italy
callcenter and customer service. Sales based on Italian food from San Lorenzo Company, Liguria, Italy.
Operating Countries (United Kingdom and Netherlands
journalism , studies based in politics
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