hisham zaki, Admin Assistant.

hisham zaki

Admin Assistant.

MSF (Mdecins Sans Frontires)

Location
Egypt - Cairo
Education
Bachelor's degree, Community Development
Experience
10 years, 4 Months

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Work Experience

Total years of experience :10 years, 4 Months

Admin Assistant. at MSF (Mdecins Sans Frontires)
  • Egypt - Cairo
  • September 2018 to October 2020

- Supervising shift changes and organizing staff shifts, holidays, and covers any planned or extra needs.
- Ensuring that all watchman material is in perfect state and in case of a problem reporting it to line manager.
- Briefingtraining all new watchmen on their responsibilities, tasks, and security and communication duties.
- Contacting line manager for possible needs for training or suggestions regarding watchmen
- Screening MSF premises accesses and guiding people to reception within authorized hours. Contacting administration team for authorizing people access.
- Organizing traffic of vehicles within the premises and directing them in and out.
- Prepare duty roster and Supervise shift changes, leaves, and ensure discipline and commitment of watchmen.
- Carry out night inspections to ensure stations are unattended.
- Implementing and monitoring Watchmen standard operational procedures and security rules.
- Reporting and following up on shifts handover reports and log book.
- Reporting incidents to the line manager.
- Have a monthly meeting with the team and follow up with their work needs.
- Organizing and supervising the fleet of vehicles in the coordination base (drivers schedules, vehicles maintenance).
- Assisting the Logistics Coordinator with the checkup and supervision of the proper functioning of the computers and other communication and IT equipment.
- Supporting in the planning and ensuring an appropriate emergency preparedness and response capacity (stocks, contacts, transport means, staff training).

Medical interpreter over the phone at Teleperformance (language line solutions)
  • Egypt - Cairo
  • January 2017 to July 2018

1- Renders correct concepts and meanings between Classic Arabic and English following complexity, clarity, tone, and style from one language into another, upholding the correct rules for grammar and syntax in both languages.
2- handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of modern standard Arabic (Classical Arabic) and English Providing strict renditions of the messages including every detail of the conversation.
3- the calls i receive may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.
4- Remaining calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations.

Front Desk Receptionist at Americana
  • Egypt - Cairo
  • February 2008 to August 2014

-Greeting visitors, checking them in and directing them to the appropriate department.
-Ensure front desk is tidy and has all necessary stationery and material
-Train, supervise, and support office staff.
-Manage schedules and deadlines.
-Handle complaints and specific customers requests.
-Troubleshoot emergencies.
-Monitor inventory of office supplies and the purchasing of new materials.
-Assist in General Office administration.

Education

Bachelor's degree, Community Development
  • at High Institute of SocialWork,
  • June 2014

Specialties & Skills

Logistics
Problem Solving
Customer Support
Help Desk Management

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • power lifiting