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hisham zaki, Admin Assistant.

hisham zaki

Admin Assistant.·MSF (Mdecins Sans Frontires)

Egypt

Bachelor's degree, Community Development

Work experience

Total years of experience: 10 years, 4 months

Admin Assistant.

September 2018 - October 2020

MSF (Mdecins Sans Frontires)

Cairo, Egypt

I found this job using Bayt.com

September 2018 - October 2020

- Supervising shift changes and organizing staff shifts, holidays, and covers any planned or extra needs.
- Ensuring that all watchman material is in perfect state and in case of a problem reporting it to line manager.
- Briefingtraining all new watchmen on their responsibilities, tasks, and security and communication duties.
- Contacting line manager for possible needs for training or suggestions regarding watchmen
- Screening MSF premises accesses and guiding people to reception within authorized hours. Contacting administration team for authorizing people access.
- Organizing traffic of vehicles within the premises and directing them in and out.
- Prepare duty roster and Supervise shift changes, leaves, and ensure discipline and commitment of watchmen.
- Carry out night inspections to ensure stations are unattended.
- Implementing and monitoring Watchmen standard operational procedures and security rules.
- Reporting and following up on shifts handover reports and log book.
- Reporting incidents to the line manager.
- Have a monthly meeting with the team and follow up with their work needs.
- Organizing and supervising the fleet of vehicles in the coordination base (drivers schedules, vehicles maintenance).
- Assisting the Logistics Coordinator with the checkup and supervision of the proper functioning of the computers and other communication and IT equipment.
- Supporting in the planning and ensuring an appropriate emergency preparedness and response capacity (stocks, contacts, transport means, staff training).

Company industry:
Non-profit Organization
Job role:
Administration

Medical interpreter over the phone

January 2017 - July 2018

Teleperformance (language line solutions)

Cairo, Egypt

January 2017 - July 2018

1- Renders correct concepts and meanings between Classic Arabic and English following complexity, clarity, tone, and style from one language into another, upholding the correct rules for grammar and syntax in both languages.
2- handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of modern standard Arabic (Classical Arabic) and English Providing strict renditions of the messages including every detail of the conversation.
3- the calls i receive may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.
4- Remaining calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations.

Company industry:
Other Healthcare Services
Job role:
Translation

Front Desk Receptionist

February 2008 - August 2014

Americana

Cairo, Egypt

February 2008 - August 2014

-Greeting visitors, checking them in and directing them to the appropriate department.
-Ensure front desk is tidy and has all necessary stationery and material
-Train, supervise, and support office staff.
-Manage schedules and deadlines.
-Handle complaints and specific customers requests.
-Troubleshoot emergencies.
-Monitor inventory of office supplies and the purchasing of new materials.
-Assist in General Office administration.

Company industry:
Food & Beverage Production
Job role:
Administration

Education

High Institute of SocialWork,

June 2014

June 2014

Bachelor's degree, Community Development

Egypt

Skills

Logistics
Expert
Logistics
Expert
Problem Solving
Expert
Problem Solving
Expert
Sales
Expert
Sales
Expert
Customer Support
Expert
Customer Support
Expert
Help Desk Management
Expert
Help Desk Management
Expert
Logistics
Expert
Logistics
Expert
Problem Solving
Expert
Problem Solving
Expert
Sales
Expert
Sales
Expert
Customer Support
Expert
Customer Support
Expert
Help Desk Management
Expert
Help Desk Management
Expert

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • power lifiting