Channel Manager
CHEF MIDDLE EAST LCC
Total years of experience :14 years, 5 Months
Responsible for all sales/budget related activities of Hotels & TEXCAS Dubai.
* Identifying market potential to establish new accounts to achieve revenue and profitability goals.
* Maintain, monitor and evaluate pricing and contracts of customers
* Liaise with the purchasing/category team for New Product Developments as well as cost
reduction initiatives by providing critical information from the market.
* Managing relationship with key clients and with head offices.
* Managing, recruiting, setting KPI’s, training and monitor performances of AE’s.
* Monitor, analyze the performance matrix and assist in overall development of the team.
* Provide good service and maintain relationship with clients to match their exact requirement and close
the sale besides major competition.
* Achieving mutually agreed budgeted volume and gross profit targets.
* Continually manage the customer relationship to enhance knowledge, intimacy and business
relationship.
* Continuously review the market place, seek out and identify potential customers for product portfolio.
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* Controlled business relationships with key decision makers in the industry to assure client retention,
enforce compliance with contract terms and payment schedules as per the credit control policies of the
company.
* Liaise and support the supply planning team for effective pipeline management and accurate forecasting
in line with the company’s guidelines
for a pioneer in the Food industry as Manager- Key Accounts handling the entire sales procedures and
routines for selected premium clients in Dubai & Abu Dhabi.
* Responsible for managing sales, marketing and promotion of high-end meat products to private clubs,
star hotels and fine dining establishments in UAE.
* Dedicated to business development, client cultivation and unparalleled sales performance by
implementing high-impact sales strategies.
* Interacting with chefs, kitchen managers, and restaurateurs for information regarding market
profitability and the advantages of costing based on profit plate versus food percentage.
* Establishing and maintaining rapport with key client accounts & tracking the activities of competitors
in the region.
* Monitoring other functional aspects related to sales such as Product Sourcing, Order Management &
Logistics.
Food Service Division handling different segments of the HORECA sector
December 2013 - December 2016
* Responsible for managing the sales life-cycle including generating leads, writing proposals, making
presentations and new product launches in the market, identifying and securing new business
opportunities, monitoring account performance and following up on sales activities through delivery
to ensure customer satisfaction for all the Brands and Products that Transmed carries.
* To effectively acquire new business and to maximize revenue growth period over period with existing
customers by staying abreast of business strategies and trends
* Responsible to retain and grow business partners by developing strong customer relationships by
contacting them on a regular basis, participating in local functions, cutting/demonstrating products,
training and educating the key personnel and always working to better understand their product needs.
* To work closely with the entire sales force, warehouse and logistics team and in conjunction with the
Divisional Head on customized sales strategies, competitive reconnaissance, successes, and
challenges.
* To act as a resource and solution provider for customers and to develop a close working relationship
with key decision makers at existing accounts including the property's general manager, chef, buyer,
catering manager, events manager etc by providing exceptional knowledge and service in a timely
and efficient manner.
* To obtain and follow-up on credit applications necessary to open a new account and to support the
credit/collection processes as necessary
for a market leader in the production and Sales of Ice and related
products to Hotels, Hypermarkets, Supermarkets and the Traditional market along with Industrial ice to the
Construction &Ready-Mix Industry with branches in Dubai and Sharjah and with distribution network in Abu
Dhabi & Al Ain.
* Responsible for Retail and Corporate Sales in Abu Dhabi & Al Ain markets with a customer base of 30
Hotels and around 800 retail outlets
* Responsible for setting sales plans and distribution channels with proper planning of the personnel and
submitting Sales Forecasts to the management
* Business Development, Recruitment & Training, Promotions, Liaising with Visual Merchandiser,
Periodic Evaluation, Meetings, Performance Report Generation and Feedback to the Management
* Manage, support & supervise to identify & develop business opportunities by both size & product for
Gulf Ice & Modern Ice Factories
* Develop & generate new growth opportunities in AUH & Al Ain
* Managing the sales cycle by completing all aspects of the sales process, project management and
related admin for the same.
* Coordinating contracting processes (proposals, presentations, contracts etc) with existing & new
clients
for a company in the employment services industry with branches
in Abu Dhabi and Sharjah; creating and delivering services that enable its clients to win in the changing world
of work.
for the production department of a German Company specialized in
the production of Crystal models & 2D & 3D laser engraving.
* Handling various operational aspects of production such as forecasting, planning and implementation
thereby accomplishing business targets.
* Developing and managing relationships with clients, resulting in sales and profitability and ensuring a
long-term association with the organization.
* Monitoring performance against pre-established objectives.
* To oversee all documentation procedures related to Export Import and Chamber of Commerce
procedures.
* To build, lead and motivate teams to work cohesively towards the overall achievement of organizational
goals.
Accomplishments
* Established standard operating procedures for both store & production departments resulting in faster
turn-around times.
* Improved efficiency through analysis and identification of strengths and weaknesses, risk areas,
priorities and development of mitigation strategies.
* Succeeded to drive the performance of the organization as well as its trading partners in areas such as
on-time delivery, product quality & regulatory compliances.