Arun Kumar

• Sourced and meticulously screened candidates across diverse industries through job portals, professional networks, and referrals.
• Managed the onboarding and deployment processes for both contractual and permanent hires, thereby minimizing turnaround
times.
• Acted as a liaison between clients and candidates to facilitate seamless communication and provide consultative hiring support.
• Enhanced talent acquisition operations expertise by refining sourcing strategies and embracing innovative recruitment tools.

• Led HR Operations for a workforce exceeding 120, ensuring adherence to service level agreements (SLAs), precision in the Human
Resource Information System (HRIS), and the seamless management of the employee lifecycle from onboarding to offboarding.
• Streamlined talent acquisition operations by aligning recruitment strategies with workforce demand, facilitating expedited hiring
processes and diminishing the time-to-fill by 15%.
• Collaborated with hiring managers and executive leadership to execute extensive hiring campaigns, judiciously balancing contract
and permanent roles across diverse business units.
• Implemented enhancements to HR processes and digital workflows that resulted in a 15% reduction in operational costs while
preserving exemplary service quality.
• Managed global HRIS tools (Workday, ServiceNow, SuccessFactors) and ensured the seamless migration of data during system
upgrades.
• Partnered with the TIER 2 HR Operations team for resolution on a high priority ticket.
• Conducted comprehensive employee engagement surveys, feedback sessions and strategic action planning, culminating in
measurable advancements in employee satisfaction scores. Cultivated a high-performance HR operations team, enhancing
accountability and delivery through ongoing coaching and professional development.

• Supported global HR operations, focusing on compliance, data accuracy, and TA documentation. Streamlined recruitment
workflows, improving candidate processing times by 20%.
• Schedule and coordinate interviews between candidates and hiring panels. Manage pre-employment checks (background
verification, documentation, medicals, etc.)
• Generate recruitment reports and dashboards (time-to-fill, cost-per-hire, source effectiveness). Provide regular recruitment
updates and insights to stakeholders.
• Partner with HR Ops teams to run engagement initiatives for new hires

• Spearheaded HR operations and executed automation initiatives that diminished manual HR tasks by 35%. Managed workforce
scheduling, succession planning, and performance evaluations.
• Conducted engagement programs that elevated employee Net Promoter Scores (NPS) by 10%. Led HRIS implementations, system
migrations, and version upgrades. Conducted User Acceptance Testing (UAT) and coordinated with stakeholders to ensure seamless
transitions.
• Served as the Workday Subject Matter Expert (SME) during system transitions, training over 200 HR personnel. Trained HR teams,
managers, and employees on HRIS functionalities.
• Oversaw integration between HRIS and payroll, benefits, and workforce management systems. Developed HR dashboards, metrics,
and KPI reports for leadership, encompassing turnover, headcount, staffing levels, and diversity. Implemented self-service modules
to enhance the employee and manager experience.
• Acted as the liaison among HR, IT, vendors, and business leaders, translating HR requirements into system configurations and
solutions. Managed vendor relationships and negotiated system enhancements or licenses.
• Collaborated with Talent Acquisition leadership during peak hiring cycles of over 800 annually. Enhanced compliance and audit
readiness through proactive monitoring. Coordinated with IT, facilities, and payroll teams to ensure Day-1 readiness, encompassing
equipment, system access, ID cards, and workspace setup. Conducted orientation sessions and onboarding engagement activities
to align new hires with the company culture.
• Ensured employee lifecycle activities adhered to labour laws, company policies, and statutory guidelines, including I-9, E-Verify, PF,
and benefits enrolment.
• Served as the Subject Matter Expert (SME) for onboarding processes within HR Operations. Delivered comprehensive HR support
across staffing, employee relations, payroll, and recruitment documentation. Facilitated onboarding for over 500 hires annually
and enhanced engagement initiatives.
• Provided frontline HR query resolution via ticketing systems (ServiceNow/PeopleSoft), reducing resolution time and bolstering
employee satisfaction.