Automotive service engineer - Technical trainer
Teyseer Motors
Total years of experience :18 years, 7 Months
Joined as a automotive service engineer and technical trainer
Responsible for training and development & service operations
Upkeep East Coastal Road (ECR) branch service department & Body shop
* Responsible for Overall CSI, Business growth, process control by system
implementation, counter measure on weak areas, monitoring customer complaints,
solutions & satisfaction.
* Plan organize, lead & control total service management operations, organize
campaigns & customer meets.
* Conduct monthly analysis of Key Performance indicators (Productivity, efficiency,
labor, utilization & labor gross profit, part sales / Repair orders.
* Maintains safe & healthy training environment by following organization standards
and legal regulations.
Arunnath Balakrishnan | arunjeevesh791@gmail.com
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Body Shop Controller
* Explain the body shop nature of job on the vehicle with detailed explanation to the
appropriate skill level technician & confirm his understanding regarding job.
* Monitor the technician’s labor time utilization & efficiency on daily basis; also ensure
piece & good ambience in the floor with parking discipline
Job Controller - Body shop
* Supporting in between the front office & back office for monitor & control the
effective utilization of the skilled manpower.
* The main motto is to generate high efficiency by using the Technicians valuable skills,
honor the commitment to the customers by service advisor like on time delivery,
quality of work.
* Understand the technical bulletins, technical information received from TKM (Toyota
Kirloskar Motor) and educate the team with copy on notice board.
5. Oman Trading Establishment (OTE Group)
GM, Cadillac, Hummer, Subaru, Hyundai, Isuzu & KIA Franchise dealer
Sultanate of Oman - Muscat
Trained & certified in GM, Cadillac, Hyundai, Subaru, Isuzu & KIA specific in-house
training courses.
* Working knowledge of all scan tools & computer systems, such as Hi-scan pro, Tech II
& Subaru Select Monitor.
* Diagnosing engine related with MPFI engine management related jobs, apart from the
aggregate related jobs and the normal day-to-day service related works
Fabricated 50 cc engine coupled with generator
completed the course