Sales Manager
Manzil Healthcare Services
Total years of experience :14 years, 5 Months
• Secured largest corporate contract in the company's history. Corporate business projections grew by more than 200% YoY.
• Designed and implemented new sales strategy to set clear goals and objective for the department
• Guided department to meet targets for the first time in over 12 months
• Recruited and nurtured team of 15 staff in the department
• Facilitated empanelment for direct-billing with various insurers and Third-party Administrators
• Implemented new CRM (ZOHO) to optimise record-keeping
2018-06 - 2019-08 Senior Business Development Manager
United Insurance Brokers LLC, Abu Dhabi, UAE
• Facilitated setup of Abu Dhabi office by coordinating with Insurance Authority, UAE
• Built and strengthened strategic relationships with Insurance companies
• Executed optional business strategy to achieve commercial goals
• Ensured client satisfaction by excellent service delivery and ensured maximum renewal retention
• Developed and mentor a team of business producers that excel in client acquisition, upselling and cross-selling
• Handled placement and renewals of a portfolio in excess of AED.40 million
• Supervised and motivated team of 5 staff
• Encouraged cross-selling of all lines of insurance products to the clients
• Ensured excellence in service delivery and maximise client retention
Develop new client base - corporate and individual
Manage existing accounts
Negotiate terms with insurer on various classes of insurance
Negotiate brokerage with insurers
Facilitate new tie-ups with insurers and reinsurers
Manage team of business developers and account executives
Mentor executives to improve their product/s and process knowledge
Liaise with our international offices for insurance and reinsurance arrangement
Setup meetings with clients to assess and educate them about their insurance needs
Cross-sell various classes of insurance to existing clients
Review renewal reports and present monthly updates to the management
Review pending endorsements and claims reports
Present action plan to management for target/revenue achievement
Provide weekly MIS to management for client meetings, booked business and payment status
Follow up with clients for timely payments
Assist client in case of a claim to ensure smooth processing and timely settlement
Follow up with client for renewals and ensure maximum retention
Setup meeting with clients to assess and educate them about their insurance needs
Identify agents to bring in new business
Generate leads via cold calling, networking, walk-in meetings
Assist colleagues in their client meetings
Catering to insurance needs of corporate as well as individual clients
Provide appropriate quotation as per the client’s requirements
Timely payments follow up
Provide after sales support to client
Help client in case of a claim to ensure smooth processing and timely settlement
Cross-sell different insurance products to a client
Maintain MIS of client meetings and premium projections
To follow up with client for renewal and ensure maximum retention
To keep self updated on new products in the market
Responsibilities:
➢ Catering to Motor & Medical insurance needs of corporate as well as
individual clients.
➢ Meet clients to assess and educate them about their insurance needs.
➢ Obtain various quotations from different insurance companies to let
client make a choice.
➢ Payment follow up and timely billing of the premium received.
➢ Provide after sales support to client.
➢ Help client in case of a claim to ensure smooth processing and timely
settlement.
➢ To follow up with client for renewal and ensure maximum retention.