Sales Team Leader
Pact employment services
Total years of experience :14 years, 4 Months
Sales & Business Development:
Responsible in promoting bank products to the customers (Personal Loan / Business Loans / Current & Saving accounts / Fixed deposits/ Payroll accounts / home lone / Credit cards / Bancassurance / etc...)
After-Sales:
Ensure that customer is meeting complete after-sales satisfaction in requesting Liability & No liability letters,
Clearance Letters, mortgage release, Loan Deferments, Early settlement & Partial Settlements, etc...
Relationship Management:
Ensure the development of an appropriate network of contacts with customers for the establishment and maintenance of key relationships to leverage business achievement.
Customer Service:
Implement customer service standards in order to deliver consistent and superior service
Compliance:
Ensure compliance with the approved policies, procedures and norms to protect the organization’s and customer’s interests
Meeting Monthly and Quarterly Sales Targets
Negotiating, convincingandsecuringcontractstothebestinterestoftheorganization Handlingclientcomplaintsandexecutingtimelysolutions
Ensuring customer satisfaction and overall business performance
TrainingofSalesPersonnelandFieldofficersasandwhenrequired
