Arwa Al Messabi

Successfully implementing ERP system with the Department of Finance for the modules of employee self-service and payroll.
• Processing local and international payroll of all employees
• Handling the process of onboarding employees which includes relocation arrangements, induction and orientation plans
• Processing local pension contribution applications and advise UAE Employees on issues related to pension contribution.
• Overseeing entry and maintenance of employee data on all HR systems
• Managing Employee Relations activities in terms of grievance and disciplinary actions through solving disputes between employees for minor and major misconducts.
• Advising and guiding employees regarding Human Resources’ policies and managing the HR support e-mail
• Managing the off-boarding process of employees including exit interviews, exit clearance procedures and end of service calculation and processing
• Automation of manual HR forms and processes related to employee relations.

• Set Emiratisation targets and work on a detailed plan to be shared with the Senior Management in Daman
• Support the development and continuous improvement of the Emiratisation programmes.
• Participate in careers fairs, network meetings and government sponsored initiatives to promote Daman’s brand as an ‘employer of choice’ for UAE nationals.
• Participate in the recruitment and selection of UAE nationals and ensures the effective management and development of UAENs across the company,
• Support in preparing surveys, analysis and reports required by HR management
• Advise on UAE National employee relations issues and resolve them
• Provide advice and counselling to line managers and employees regarding employee practices, policies and Employment Laws
• Act as the focal point of contact with external authorities/regulators such as the Human Resources Authority, Ministry of Human Resources and Insurance Authority
• Develop and maintain accurate records, reports and documentation pertaining to Emiratisation-related initiatives across the company

• Responsible for conducting Employee Orientation for new joiners
• Act as a main point of contact for general HR inquiries from both internal and external customers ensuring timely and accurate information is provided
• Act as a critical point of contact for all new joiners, ensure that ID badges are created, IT accounts are set up in a timely manner and new joiner's documentation is completed, checked and processed
• Provide day to day advice and counselling to employees and line managers, explaining policies and procedures in timely and effective manner;
• Strive to ensure employee understanding of Daman policies and procedures and employee benefits by regularly communicating and counselling employees as situations arise
• Generate periodical and adhoc HR related reports for HR management, as well as government and external regulators related to compliance
• Responsible for timely acknowledgement of resignations, ensure that the line manager is aware of the process, handle any related queries and ensure that any outstanding leave or payments are calculated in accordance with the employment contract's terms and conditions
• Monitoring issues related to attendance, sick leaves, authorized and unauthorized absences, lateness and annual leaves

• Maintaining human resources records by recording new hires, transfers, terminations, changes in job classifications and merit increases
• Preparing the agenda for the monthly Human Resources meeting
• Issuing contract modification letters such as, promotions, transfers and increments
• Issuing internal memos
• The central point of contact between all IAT campuses
• Addressing employee relations issues such as, work complaints or any employee concerns
• Dealing with all queries relating to maternity and child care leave
• Checking leave entitlement balance, and processing the carry forward of leaves into the next year
• Monitoring issues related to attendance, sick leaves, authorized and unauthorized absences, lateness and annual leaves
• Maintaining the confidentiality of the department