Business Development Manager
DESERT GROUP
Total years of experience :16 years, 4 Months
Achieved sales targets set by general manager
•Collaboratively worked with senior management to maximize opportunities and generate sales activity with customers and partners
•Assisted with sales pitches to win new business
•Grew and maintained existing clients and partnerships in UAE
•Identified and evaluated customer needs and built trust-based relationships with existing and new customers
•Created and presented compelling and customer-centric proposals
•Worked on after-sales support services to ensure deliveries were made in line with customer expectations
Developed and maintained commercially productive relationships with both new and old clients
•Supported and coordinated sales strategies with Senior Management
•Maintained a focus on key accounts and proactively sourced new ones
•Processing orders and provided customer service by assisting in product selection, negotiated prices, researched/resolved customer queries
Aggressively drove sales of wholesale physicians and surgeon’s equipment and supplies in hospitals, physician’s offices, and imaging centers for a privatized organization
•Maintained pre-and post-sales contact with all physicians: radiologists, ICU, CCU, ER, imaging center directors, materials management personnel, hospital administrators and clinical directors.
•Conducted in-services seminars and demonstrations to groups of medical professionals at times in conjunction with patients and patient family members.
•Consistently achieved quarterly and annual sales goals for assigned and acquired products.
Success
•Increased revenue of team by 125%
•Top Account Manager for 2 consecutive months
•Met 90% of target each month since tenure
Supervised development project assignments from foundation to finalization. Assumed responsibility of financial, sales and rental agreements of the company’s growth and construction dealings
•Created and managed financial package for latest expansion
•Managed multiple properties
•Developed bid specifications and evaluated bids from contractors
•Resolved all tenant complaints, rent, and maintenance issues
•Achieved 100% customer service satisfaction from company based surveys.
Sold voice, data, and internet services to major companies
•Managed sales of products and developed strategic marketing technics to increase sales volume
•Conducted new training for sales force and dealer network
Successes:
•Awarded Sales Representative of the month August 2002
•Promoted to Department Head within first 90 days of tenure
•Maintained 100% client satisfaction over account portfolio
•Increased revenues by 18% in 2005
Initiated sales process by scheduling appointments, making initial presentation and understanding customer requirements
•Assisted customers and resolved all queries
•Documented sale reports and submitted to Senior Management
•Exhibited product expertise when assisting customers with detailed product information
•Exceeded goals by 75% while managing daily operations
•Led weekly sales meetings on rotation depending on product expertise within district and regional managers
•Created company standard forms for all hiring managers
Sold local, long distance and data plans
•Discovered market potential by qualifying accounts
•Expanded sales within existing accounts, by introduction new products and services
